Golden Sands Resort by Shangri-La

Batu Ferringi Beach11100Batu FerringhiMalaysia
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About Golden Sands Resort by Shangri-La

Golden Sands Resort by Shangri-La is 387-room four-star hotel situated in the popular Ferringhi Beach. The hotel features three outdoor pools as well as beautifully manicured and landscaped gardens.

The hotel features free Wi-Fi in the rooms, 32-inch flat-screen TVs, DVD players, and plush furniture. The rooms offer excellent views of the tropical vegetation that surrounds the hotel.

Guests can take a plunge in the hotel’s three swimming pools or enjoy a game of tennis at the on-site tennis court. Golden Sands Resort by Shangri-La features a family entertainment center and Cool Zone Kid’s Club.

Garden Café features great international buffet spreads where guests can enjoy meals while enjoying the lush greenery outside. Guests can enjoy drinks at Sigi’s Bar & Grill.

Georgetown, a UNESCO site, is easily accessible in 20 minutes while Batu Ferringhi market is a walking distance from the hotel. Tropical Spice Garden is 2.5km away.


Batu Ferringi Beach, 11100, Batu Ferringhi, Malaysia
Telephone: +60(4)8861911 | Fax: +60(4)8811880 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' club

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Panoramic views in the gardens.

The gardens at Shangri-La Golden Sands Resort are wonderfully landscaped and provide a very refreshing view for the hotel's guests. Deluxe rooms provide breathtaking views of the sea while the palm trees by the poolside provide an unforgettable seaside experience.

Great service and friendly staff.

The staff here are warm, friendly and helpful. It goes a long way to make guest check-ins and check-outs a breeze, and the stays truly memorable. The concierge staff does not disappoint either and serves with the same level of dedication and attention to detail as the indoor staff.

Good location.

Located within walking distance of Batu Ferringhi market, guests who like shopping won't be disappointed here. Located just 200 metres away, East Wind Watersports provides excellent watersport facilities. PKSA Penang Water Sports Centre is 4.3km from the hotel. Guests who enjoy viewing unusual architecture can visit the Floating Mosque of Tanjung Bungah 4.5 km from the hotel.

Negative Reviews

Hotel beginning to look jaded.

A few guests have reported that Shangri-La Golden Sands Resort is beginning to look jaded and needs a facelift. The rooms look small and cramped while the furniture is shabby and outmoded. Some facilities such as TVs in the rooms sometimes fail to work and can take time to get fixed.

Children not welcome in some amenities.

Some guests have complained that the hotel is not good for family activities since children are not allowed in some amenities.

Difficult check-ins.

The hotel is a popular holiday destination and there are times when the lines at check-in can get very long.

Rating Overview

Rating trivago Rating Index based on 1888 reviews across the web
8 /10
  • Expedia
    8.2 /10
    8.0 /10
    8.7 /10
    7.4 /10
  • Other Sources
    7.8 /10
8 out of 10 based on 1888 reviews