The Palace Hotel Buxton & Spa

Palace RoadSK17 6AGBuxtonUnited Kingdom
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About The Palace Hotel Buxton & Spa

The Palace Hotel – The Hotel Collection is a Victorian-style hotel located in Buxton. It’s surrounded by beautiful gardens on five acres of land and features several restaurants, a health club and indoor swimming pool.

Rooms at this hotel are modern and bright and have amenities such as a television, hairdryer and complimentary Wi-Fi.

This pet-friendly hotel also features a beauty salon, sauna, fitness centre, solarium, a library, room service and a spa offering many relaxing services.

The hotel’s on-site restaurant, Game on – Autumn Dining, specializes in both international and classic cuisine that includes a selection of pies, burgers, steaks and alcoholic beverages. Fine dining is available at The Dovedale Restaurant and The Lounge Bar and Rippon Bar are great places to relax and enjoy a light snack and cocktail.

The Palace Hotel is located 25 miles from Manchester. There is a train station within walking distance and the Buxton Opera House and a golf course are located nearby.

Contact

Palace Road, SK17 6AG, Buxton, United Kingdom
Telephone: +44(1298)22001 | Fax: +44(1298)72131 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Solarium
  • Steam room

Accessibility

  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

This Hotel is Located in A Fantastic Area

The Palace Hotel – The Hotel Collection is surrounded by a beautiful landscape and is located close to many restaurants, pubs, parks and shops.

The Staff Treats Guests like Royalty

Upon arrival, staff members immediately do everything they can to make guests feel right at home. They are warm, friendly, helpful and knowledgeable about their hotel and the surrounding area.

Guest Rooms are Beautiful and Full of Charm

Guest rooms at this hotel are quite large, very clean and tastefully-decorated Despite the large size of the rooms, they are very cosy and warm with big comfortable beds.

Negative Reviews

The Spa is Disappointing and Lacking

Guests have reported some issues with the spa including a shortage of warm towels and bathrobes, slippery areas, malfunctioning jets in the steam room, unfriendly and cold service from the staff and very basic treatments that are not worth the money paid.

The Rooms are Tired and in need of Some Work

Some guests have said that the rooms at the Palace Hotel are cold and damp Also reported were shabby walls and floors, poor cleaning services and items left behind by previous guests, unstable water temperature in the shower, holes in towels and loud, gurgling water pipes that result in poor sleep quality.

The Food isn’t as Expected for the Price Paid

Some guests have reported that hot food is served cold, the portions are small, the tea and coffee are of poor quality and you have to make your own toast. The tables don’t seem to be very clean and the dining area is cold.

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Rating Overview

Rating trivago Rating Index based on 1686 reviews across the web
6.7 /10
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    6.0 /10
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    5.9 /10
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    6.9 /10
6.7 out of 10 based on 1686 reviews