Best Western Plus Sterling Hotel & Suites

242 East Woodlawn Road28217-2202CharlotteUSA
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About Best Western Plus Sterling Hotel & Suites

Situated only six-minute walk from Charlotte’s Woodlawn Train Station, Best Western Plus Sterling Hotel & Suites hotel offers airport shuttle service and a 24-hour fitness room. The Bank of America Stadium is five miles from this smoke-free hotel, and Charlotte-Douglas International Airport is seven miles away.

Offering high-speed Internet access, all accommodations are air-conditioned and feature satellite TVs, tea & coffee making facilities, microwaves, fridges, and ironing facilities. Some rooms have courtyard or park views. Furthermore, all rooms have en-suite bathrooms with free toiletries and hairdryers.

Best Western Plus Sterling Hotel & Suites hotel houses a gift shop, meeting facilities, and a business centre with copy & fax machine. Park and fly is also offered on-site.

Free continental breakfast is provided daily. The property is just adjacent to Harper's Restaurant & Lounge and Woodbutcher's.

Charlotte Regional Farmers Market is only two miles from this hotel. The Wing Haven Garden and Bird Sanctuary is just three miles away.


242 East Woodlawn Road, 28217-2202, Charlotte, NC, USA
Telephone: +1(704)5255454 | Fax: +1(704)5255637 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Conference rooms
  • Convenience store
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Excellent for business travellers

Business travellers had a productive time staying here, as many facilities needed to do work were provided in the rooms. There is a large desk and comfortable seating area where they can do work. Moreover, there's a coffee maker and packs of coffee for those pulling an "all-nighter". Wi-Fi is also fast in individual rooms, so there are no troubles accessing the web.

Convenient for travellers en-route

The hotel's convenient location made it easy for travellers, as it is situated closely to the highway. The tramline is effortlessly reachable for those who want to go to the city centre. Furthermore, there is adequate parking for guests with vehicles.

Set in a great neighbourhood

The establishment is located on a quiet, nice neighbourhood and is not far from the city centre. There are also various dining options that cater to guests any time of the day. Aztec Mexican Restaurant is popular among previous guests of this hotel, as well as the Bo Jangles restaurant.

Negative Reviews

Non-smoking rooms smell of smoke

Guests reported that the rooms assigned to them smelled of cigarette smoke, even though they strictly requested for non-smoking one. Other guests stated that the second floor smells of smoke, and that they were able to catch some staff smoking not in the designated smoking areas.

Various bathroom issues

A lot of the negative reviews have pointed out the problem on the bathroom's ceiling. It leaks, especially when it rains. Guests also noticed the mould that infested the bathroom tiles.

Inefficient management

Staff members weren't friendly and welcoming according to previous guests. Others even felt that the management wasn't doing a very good job making sure the guests were comfortable during their stay, as they barely fulfil requests and address concerns of the guests to their utmost satisfaction.

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Rating Overview

Rating trivago Rating Index based on 1507 reviews across the web
7.2 /10
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    7.0 /10
7.2 out of 10 based on 1507 reviews