Extended Stay America Suites - Des Moines - West Des Moines

2701 Westown Parkway50266Des MoinesUSA
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About Extended Stay America Suites - Des Moines - West Des Moines

Extended Stay America - Des Moines - West Des Moines is located close to I-235 approximately three miles from downtown Des Moines.

All studio suite rooms at Extended Stay America - Des Moines - West Des Moines have recently been renovated and are completely non-smoking. Units have full kitchens and Wi-Fi. These suites are pet-friendly.

This Extended Stay America location has a coin-operated laundry facility, a fitness center and pool.

In addition to a grab-and-go breakfast, there are a number of eating options close to this long-stay hotel, including PerKup Café and Jethro’s BBQ ‘N Bacon Bacon. For something different, Mi Patria offers buffet-style Ecuadorian cuisine.

Valley West Mall is located under a mile from the property while Pearson Park is situated just over a mile from the hotel. For nature lovers, the Clive Greenbelt Trail approximately three miles from the property.

Contact

2701 Westown Parkway, 50266, Des Moines, IA, USA
Telephone: +1(515)3279100 | Fax: +1(515)3279200 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Free WiFi in lobby
  • Gym
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Spacious rooms and nice TVs

The space of the units at this Extended Stay property was a big plus, with most commenting very positively on the overall size of their studios. Layouts were complemented by good-sized flat-screen TVs, a perk much appreciated by guests.

Lots to do nearby, but good onward access

Many loved the location here, which put guests in easy reach of nearby shopping as well as a number of restaurants, including Mi Patria, a local favorite. Additionally, the interstate access here was a plus, a perk that made this property especially popular with those traveling the major east-west thoroughfare that is I-80.

Silky smooth check-in

The staff here do their best to keep check-in procedures to a minimum, a point that was very appreciated by guests.

Negative Reviews

No computer at night?

Many arriving during the late hours reported having odd check-in experiences. At the time of writing, this property apparently forbids staff from using computers after a certain point in the evening. While staff seem to have adapted to the procedure, it did make check-in formalities somewhat awkward and left guests rather bemused.

Room wear and tear, smoky units

There were lots of reports of in-room wear and tear at this property. While this gave rooms a down-at-heel feel, the smoky smells were infinitely worse. This latter point was especially surprising, given that this hotel advertises itself as a smoke-free property. Also, many found the mattresses here to be hard, if not distinctly uncomfortable.

Amenities missing

Finally, guests reported that multiple amenities – especially towels and kitchen utensils – were missing from their rooms. Many were annoyed at repeatedly having to ask the reception team for these items.

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Rating Overview

Rating trivago Rating Index based on 856 reviews across the web
7.1 /10
  • Other Sources
    7.3 /10
7.1 out of 10 based on 856 reviews