20th Street Naif RoadDubaiUnited Arab Emirates
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About West

West Hotel is a small, basic hotel located in Dubai’s lively Deira area. Some key features include the 24-hour reception desk and free Wi-Fi in all areas.

Guest rooms can each accommodate up to four and are decorated in simple, neutral colours and include complimentary wireless internet and air-conditioning. Other features include an ensuite shower or bath, satellite TV and a refrigerator. Some rooms include a balcony as well.

Guests at the West Hotel may use the additional facilities such as the airport shuttle, dry cleaning and laundry service, safety deposit box and meeting/banquet venues.

There is a restaurant on-site where breakfast is served (complimentary for guests) and thereafter is a buffet set-up. Room service is also available as is the bar which opens late.

Dubai Zoo, Palm Islands, Bastakia Quarter and Dubai Airport are all within a five kilometre radius of the hotel.


20th Street Naif Road, Dubai, United Arab Emirates
Telephone: +971(4)2717001 | Fax: +971(4)2717882 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Lift
  • Restaurant
  • Room service
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Turkish bath / Hammam


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 13:00
  • Check-out: 12:00

Positive Reviews

Convenient location for shopping and dining

The hotel is located close to bus and metro stops/stations, the old gold and spice souks (markets) and several restaurants just a few minutes away both by foot and by car.

Complimentary breakfast daily

You have the chance to start off your day well with either the buffet or room service for breakfast, free of charge for all guests. The nearby restaurants are also open for breakfast and offer some variety in choice.

Value for money

West Hotel is probably best suited to single or perhaps business travellers staying for a short while. Given its basic facilities, comfortable rooms and convenient location, the rates offered are good value for money.

Negative Reviews

No on-site car park

Guests with cars will not be able to park their vehicles on site ad instead will have to use the nearby parking lots where an extra charge applies per hour.

Some noise from first-floor bar

The hotel bar, situated on the first floor, is sometimes open late which means on some nights music and people can be heard from the rooms on the same floor as well as the rooms above the bar. Many guests have also complained of poor soundproofing in rooms and being able to hear voices from the hallways and adjacent rooms.

Cleanliness standards not very high

There have been a number of complaints about low cleaning standards in the rooms- sometimes even on arrival- as well as there not being housekeeping services eg. Towel and bed linen changes every day.

Rating Overview

Rating trivago Rating Index based on 695 reviews across the web
5.3 /10
  • Other Sources
    5.9 /10
5.3 out of 10 based on 695 reviews