FOX Lite Hotel DPulze Cyberjaya

This hotel is highly regarded for its strategic location, directly connected to a large shopping mall, making it an ideal choice for a short getaway or a transit stay. Its signature feature is the unparalleled convenience of having numerous eateries, shops, and entertainment options just steps away, appealing greatly to sightseers and shoppers. The hotel also attracts business travelers due to its accessibility to key areas and its overall value. Guests frequently highlight the friendly and helpful staff as a significant positive aspect of their experience. To make the most of your stay, be prepared for the shared parking facilities with the mall, which can sometimes be crowded, and consider bringing your own toiletries as they are not consistently provided in the rooms.

Facilities & Amenities
The hotel offers several convenient facilities, though some aspects receive mixed feedback. Wi-Fi is generally reported as fast and reliable, allowing guests to stay connected. A water dispenser is available on common floors, and rooms are provided with an empty jar for refills, which many guests find convenient. However, some have noted issues with the dispenser not working. While an iron is not typically found in rooms, it can be requested from the reception, though some guests prefer having one readily available. The TVs in rooms are basic, offering local channels, and are not smart TVs, though some units do support casting from Android devices. Parking is shared with the adjacent mall, operating on a flat rate per day for hotel guests, which can be a challenge during peak times due to crowding. Some guests also noted issues with the elevator, with one often out of service and appearing unclean. Additionally, there is no phone in the room, requiring guests to visit the reception for any requests.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied. Many guests find the rooms to be clean and comfortable, with spacious layouts that are even suitable for prayer. The beds are frequently praised for being comfortable, ensuring a restful sleep. However, a significant number of reviews mention issues with cleanliness, including dusty floors, grime in the toilet, and an unpleasant smell often attributed to the bathroom drain or lack of ventilation, sometimes described as moldy or like urine. Some guests also reported stained towels and torn bedsheets. The air conditioning can be inconsistent; while some find it very cold, others report it not working, being difficult to control, or causing the room to become damp when turned off. Room doors can also be tight or hard to open and close. The toilet seats are a recurring point of concern, often described as old, yellowish, or poorly maintained.

Dining & Food Quality
The hotel's dining options receive mixed reviews, particularly concerning breakfast. Most guests find the breakfast to be subpar, describing it as mild, not worth the cost, or comparable to economy stall food. It is typically provided as a packed meal that guests must collect from the reception and consume in their rooms, as there is no dedicated cafeteria or restaurant within the hotel. Despite this, some guests have found the packed breakfast to be tasty and sufficient. A major advantage highlighted by nearly all guests is the abundance of eateries and restaurants located within the attached mall and in the immediate vicinity, offering a wide variety of food choices for all meals.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset. Being directly connected to a large shopping mall provides unparalleled convenience for guests, offering easy access to a wide array of shops, entertainment options, and diverse dining experiences. This makes it an excellent base for exploring the area without needing to travel far. The hotel is also strategically positioned for accessibility, being within a 10-15 minute drive from Putrajaya Sentral MRT and the Putrajaya Hospital. Its proximity to the airport also makes it a suitable option for those on a short layover or requiring a transit stay, providing a convenient stop between the airport and the city.

Staff & Service
The hotel staff consistently receive high praise for their friendliness and helpfulness. Guests frequently commend their warm, welcoming, and attentive service, noting that staff members are often smiling and eager to assist. The check-in and check-out process is generally described as smooth, quick, and efficient, contributing to a positive first and last impression. However, feedback on housekeeping is mixed; while some guests report clean and well-maintained rooms, others have experienced issues such as rooms not being fully tidied, towels not being changed, or amenities not being refilled, sometimes requiring multiple requests. A common point of inconvenience for guests traveling in pairs or groups is the hotel's policy of providing only one room key card, which can complicate independent movement.

Additional Information
Guests should be aware of certain operational aspects and unique features of the hotel. It is considered Muslim-friendly, with rooms often noted as being spacious enough to accommodate prayer. A significant recurring issue mentioned by several guests is unexpected water disruption, where the hotel experiences periods without water supply or hot water, which can be highly inconvenient. While staff have been praised for their transparency and efforts to assist during such times, it remains a notable concern. The hotel also operates with a policy of providing only one room key card per room, regardless of the number of occupants, which some guests find restrictive. Furthermore, there is no phone in the room, meaning guests must physically go to the reception for any requests or inquiries.