Glades Hotel

The hotel consistently impresses guests with its exceptional service and delicious food, making it a highly recommended choice for travelers. A signature feature is the vibrant rooftop bar and cafe, often featuring live music, which provides a lively atmosphere for evening relaxation. The hotel is particularly well-suited for families seeking a comfortable and accommodating stay, with staff going the extra mile for senior citizens, and for business travelers due to its convenient location and professional environment. Couples also find it an ideal spot for a pleasant getaway. Guests frequently highlight the hotel's remarkable cleanliness and the overall value it offers. To ensure a perfect stay, consider requesting a room away from the rooftop if you are sensitive to noise, and be mindful that some room types, particularly superior or single rooms, may be smaller than anticipated.

Facilities & Amenities
Guests frequently praise the hotel's well-maintained facilities, contributing to a comfortable stay. The popular rooftop bar and cafe is a significant highlight, offering a lively ambiance and often featuring live entertainment, making it a great spot for evening enjoyment. Rooms are equipped with modern conveniences such as LED TVs with HD channels and central air conditioning with thermostat control, ensuring a pleasant indoor environment. Many appreciate the thoughtful inclusion of complimentary tea and coffee makers and a selection of snacks within the rooms. While the hotel provides good Wi-Fi connectivity, some guests noted occasional issues. The property is generally well-maintained, though specific amenities like a fitness center or swimming pool are not widely mentioned in reviews.

Cleanliness & Room Comfort
The hotel receives consistent high praise for its immaculate cleanliness, with guests frequently describing rooms and common areas as spotless and well-maintained. The beds are widely reported as exceptionally comfortable, often likened to sleeping on a cloud, ensuring a restful night. While many rooms are described as spacious and well-furnished, a notable number of guests found certain room types, particularly superior rooms or those without windows, to be small, compact, or even claustrophobic, impacting their comfort. Bathrooms are generally clean and modern, with some guests appreciating the hot water availability, though others experienced issues with inconsistent hot water or noted the lack of a glass partition in the shower area, leading to water splashing. A recurring concern is noise levels, especially from the rooftop nightclub, which can be disruptive at night.

Dining & Food Quality
The hotel's dining experience is consistently lauded by guests, with the food quality receiving overwhelmingly positive feedback. The breakfast buffet is a particular highlight, described as excellent, sumptuous, and offering a wide variety of delicious options that ensure a great start to the day. The on-site restaurant, Spice Route, is highly praised for its delectable dishes, including local favorites and international cuisine, with many guests finding the food to be amazing and expertly prepared. Specific mentions include the Black Dal and Sarson ka saag, and the ability to request Jain food. While the quality is exceptional, some guests noted that the food prices can be on the higher side. Room service is also highlighted for its efficiency and promptness, further enhancing the dining experience.

Location & Accessibility
The hotel's location is generally considered convenient for travelers, situated on the outskirts of Chandigarh and in Mohali, offering good connectivity to the airport and railway station, typically within a 30-40 minute drive. It is also easily accessible via ride-sharing applications and close to a bus stand. While some guests appreciate its proximity to the city center, others found the immediate surroundings less picturesque, noting its location near a gaushala and opposite a hospital and a temple. A significant recurring issue is parking, with many guests reporting it as challenging due to limited dedicated space in front of the hotel, often requiring staff assistance or self-parking solutions. Despite this, the overall accessibility for onward travel is often highlighted as a positive.

Staff & Service
The staff and service at the hotel receive overwhelming praise, consistently described as exceptional and a standout feature. Guests frequently highlight the team's warmth, professionalism, and attentiveness, often comparing their service to that of a five-star establishment. From the front desk to the restaurant team, housekeeping, and bell boys, staff members are commended for being polite, helpful, and cooperative, going above and beyond to cater to guest needs, including assisting with senior citizens and accommodating special dietary requests like Jain food. The quick check-in process and efficient room service are also frequently mentioned. While a few isolated comments noted minor issues with the attitude of some night staff or receptionists, the vast majority of reviews emphasize the staff's dedication to providing a pleasant and hassle-free stay.

Additional Information
Guests have noted several important details that enhance or impact their stay. The hotel is a popular venue for events, with reviews highlighting its suitability for large gatherings like ring ceremonies, praising the spacious rooms and culinary offerings for such occasions. A point of concern for some is the cost of laundry services, which many found to be quite expensive. There were also isolated reports of room cleaning occurring without prior permission when guests were away, which caused some discomfort. Additionally, some guests mentioned that the in-room TV channels were limited primarily to Indian options. While mineral water bottles are available, some guests found them to be highly priced, and there was a comment about the use of recycled bottles for RO water.