Golden Leaf Hotel Danga Bay 5 minutes Hospital Hsa,Zoo,Angsana Mall,20 minutes Utm, Legoland

This hotel's primary appeal lies in its central location, offering convenient access to various city attractions and nearby amenities, making it a practical choice for explorers keen to be at the heart of the action. While some guests find the room size suitable for families, many reviews highlight significant concerns regarding the overall condition and cleanliness of the premises. The staff, however, consistently receives praise for their friendliness and helpfulness, often being the sole positive aspect mentioned by guests. The hotel appears to cater primarily to travelers who prioritize an accessible base over comfort and modern facilities. To ensure a more comfortable stay, it is advisable for guests to manage their expectations regarding the room's condition and be prepared for a very basic level of amenities, as these are frequently cited areas for improvement.

Facilities & Amenities
Guests frequently report a significant lack of basic facilities and amenities. A recurring concern is the absence of lifts, making access to upper floors challenging, especially for those with luggage. Many rooms are noted to lack essential items such as cups, mineral water, and sufficient soap. Issues with hot water availability and inconsistent water pressure in the bathrooms are also common. Furthermore, guests have reported missing mirrors, broken shower heads, and non-functional televisions. Some rooms also lack proper toiletries or a place to hang a bidet. While some guests found the air conditioning to be effective, the overall sentiment is that the hotel's amenities are severely lacking and in poor condition, impacting the comfort and convenience of the stay.

Cleanliness & Room Comfort
The most prominent feedback concerns cleanliness and room comfort, which are consistently cited as major issues. Many guests reported encountering unpleasant smells upon entering their rooms, along with dirty bedsheets, stained mattresses, and cobwebs. The bathrooms are frequently described as unclean, with reports of hair on surfaces and leaking pipes. Some rooms even had windows covered with newspapers instead of curtains, and issues like ants, lizards, or cockroaches were mentioned. The mattresses are often described as uncomfortable, and bedlinen is noted for being thin or dirty. While a few guests found their rooms to be spacious or surprisingly quiet, the overwhelming majority experienced significant discomfort due to pervasive dirtiness, poor maintenance, and a general lack of hygiene, severely impacting their ability to relax.

Location & Accessibility
The hotel's central location is consistently highlighted as a significant advantage by guests. It is praised for its proximity to the city center and various interesting places, making it convenient for exploring the area on foot or by public transport. Guests appreciate being within easy reach of attractions and local amenities, allowing for spontaneous outings. Additionally, the availability of easy parking is a notable benefit for those traveling by car, providing a hassle-free experience. The presence of a 24-hour convenience store and several local food stalls nearby further adds to the convenience, providing readily accessible options for snacks and meals at any time. This accessibility makes the hotel a practical base for guests who prioritize being in the heart of the city and having immediate access to local life.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback from guests. Most reviewers consistently praise the friendly staff and their helpful demeanor, often highlighting them as the best aspect of their stay. Both the front desk receptionists and housekeeping team are frequently mentioned for their attentiveness and willingness to assist guests with their needs. Many appreciate that the staff are conversant in English, which facilitates smoother communication. While a few isolated comments noted staff being less friendly, the general consensus is that the team strives to provide good service, making guests feel welcome and supported despite the hotel's other shortcomings. Their positive attitude often helps to mitigate some of the challenges experienced with the hotel's facilities.

Additional Information
Guests should be aware of several important details not covered in other categories. A significant concern raised by multiple reviewers is that the pictures shown in the booking application may not accurately represent the actual hotel, with some guests feeling they were misled into expecting a different, more upscale boutique hotel. It is important for prospective guests to manage their expectations, as the property is more accurately described as a budget hotel rather than a boutique establishment. Furthermore, some guests encountered a non-refundable booking policy, which meant they were unable to change or cancel their reservation even when highly dissatisfied with the accommodations. This highlights the importance of thoroughly reviewing booking terms and conditions before confirming a stay, as flexibility may be limited.