Beppu Hattou Onyado Nono Beppu

The hotel is highly regarded for its convenient location near the train station, its unique tatami flooring throughout the building, and the multiple onsen options, including private baths. Guests appreciate the ease of access to transportation and nearby attractions, as well as the relaxing atmosphere created by the tatami mats. The onsen facilities, particularly the availability of private baths, are a major draw for many visitors. However, some guests have noted issues with cleanliness and crowding, which can detract from the overall experience.

The hotel offers a variety of amenities, with the free ice cream after onsen being a frequently mentioned perk. Guests also appreciate the complimentary ramen served at night and the availability of massage chairs. The onsen facilities themselves are a major highlight, with multiple private baths offering different themes and experiences. However, some reviewers have noted that the private baths can be crowded, leading to waits, and that the water temperature in some baths may be too hot. The modern gym is also mentioned, though less frequently, with some guests appreciating its availability. Some guests have also mentioned the convenience of the washing machine facility.

Cleanliness and room comfort receive mixed reviews, with some guests praising the clean rooms and well-maintained facilities, while others report issues with hair on the floors and in the onsen. Some guests have also noted that the air purifier in their room was dusty. The tatami flooring throughout the hotel is generally well-received, although some guests express concerns about hygiene, particularly regarding suitcases being rolled on the tatami. Room size is occasionally mentioned, with some guests finding the rooms to be small. The effectiveness of soundproofing is also noted, with some guests finding the rooms to be quiet and comfortable.

The breakfast receives generally positive reviews, with many guests praising the varied breakfast buffet and the availability of local specialties. The seafood bowl is a particularly popular item, with guests appreciating the fresh ingredients. However, some guests have noted that the breakfast area can be crowded during peak times, leading to long wait times. Some guests have also mentioned that the quality of the coffee and soft drinks could be improved. The delicious breakfast is a recurring highlight for many guests.

The hotel's central location near Beppu Station is a major advantage, providing easy access to transportation and nearby attractions. The proximity to the station makes it convenient for guests arriving by train or bus. While parking is available, it is often described as expensive parking and can be limited, with some guests being directed to a multi-story parking lot. The one-way streets around the hotel can also make it difficult to access by car. The availability of EV charging stations is not mentioned in the reviews.

The hotel's unique policy of requiring guests to remove their shoes upon entering and walk barefoot or in socks throughout the building is a recurring theme. While some guests appreciate the tatami flooring and the traditional Japanese atmosphere it creates, others express concerns about hygiene, particularly regarding suitcases being rolled on the tatami. Some guests also mention that they purchased slippers to wear in the hotel due to these concerns. The barefoot policy is a distinctive feature of the hotel that elicits mixed reactions from guests.

The friendly staff is a recurring positive aspect, with many guests praising their courteousness and helpfulness. However, some guests have reported instances of impolite behavior from staff members, particularly at the front desk. The presence of multilingual staff is also noted, although some guests have experienced communication difficulties. The staff's attentiveness to environmental protection is also mentioned positively.

The hotel is often described as catering to a large number of foreign tourists, particularly from China and Korea. While some guests are not bothered by this, others have reported issues with the bad manners of some foreign guests, such as cutting in line, being noisy in common areas, and not following proper onsen etiquette. Some guests have also expressed concerns about the impact of these large tour groups on the overall atmosphere of the hotel.

Overall, guests express a high level of satisfaction with the hotel, considering it to be a good value for the price. The combination of convenient location, onsen facilities, and complimentary amenities makes it an attractive option for many travelers. However, some guests have noted issues with cleanliness, crowding, and the behavior of other guests, which can detract from the overall experience. This property is best suited for travellers who want to experience a modern take on a traditional Japanese inn with easy access to transportation.