Hyatt Place Louisville-East is conveniently located a short drive from Interstate 64. This smoke-free hotel features an outdoor pool and free Wi-Fi. Rooms at this hotel feature comforts such as a cozy corner living area while other amenities include a bathroom with toiletries, HDTV, ironing facilities, hair dryer, coffee/tea maker, workspace, mini-fridge, and radio clock with MP3 connectivity. Amenities at this pet-friendly hotel include a 24-hour fitness center, 24-hour market, self-service check-in/check-out facilities, and on-site parking is available for a fee. A complimentary hot breakfast is served each morning while there is a 24/7 Gallery Menu that includes a wide range of room service meals. The hotel bar offers an extensive drinks list in relaxed surroundings. Hyatt Place Louisville-East is less than three miles from Oxmoor Center and Mall St. Matthews and E.P. “Tom” Sawyer State Park. Louisville International Airport is a fourteen-minute drive while downtown Louisville is sixteen minutes.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Even when there are issues that are plainly the hotel's fault, guests find it difficult to get angry with the pleasant staff at the front desk. They will do whatever they can to help out and have some nice recommendations for places to eat.
This hotel is ideally located right by the interstate, and there are many shops and restaurants within easy walking distance. You'll have no trouble finding somewhere to spend your money when staying at this hotel.
The breakfast buffet has pretty much everything you could want for the first meal of the day. From hot items to cold, all are fresh and well prepared. Great value considering that it is included in your room rate.
This hotel was once a beautiful building, but it is now getting a little dated. The rooms and the lobby are starting to show the signs of wear and tear and some guests feel that it's not worth the money for this reason alone.
The cleaning staff at this hotel don't get a whole lot of positive feedback. There are more than a few guests that have noted that their rooms weren't as clean as they should be with hairs and trash from previous guests still in the rooms at check-in.
It seems that the maintenance people at this hotel only work during the day, so if there is a problem with air conditioning or plumbing during the night, you'll just have to ride it out. In fact, some guests mentioned that even during the day, their issues were rarely resolved.
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