About Hotel Mahkota Melaka
Conveniently located near Mahkota Parade and Dataran Pahlawan Malls, Hotel Mahkota Melaka offers contemporary accommodations in the heart of Malacca.
All 378 air-conditioned rooms have a fully-equipped kitchenette, living area, coffee/tea making facilities, cable TV service, private bathroom, minibar, hair dryer, and phone.
Hotel Mahkota Melaka features a business centre, fitness facilities, free parking, separate male and female saunas, outdoor tennis courts, indoor squash courts, 2 outdoor pools, free Wi-Fi in public areas, elevator, miniature golf, and wedding services. Other amenities include laundry facilities and television in common areas.
The hotel restaurant Cafe Mahkota serves international dishes and Asian specialties. Guests can dine at the onsite Pizza Terrace restaurant that specializes in pastas and pizza. Cocktails, coffee, and tea are available at the hotel Bay Lounge. Reservations at the Oasis Karaoke Bar are required.
Nearby attractions include St Paul's Church and Malacca Sultanate Palace. The property is also close to Melaka Raya.
Positive Reviews
positive:
Fantastic location
Many guests say that the property is conveniently located close to the shopping mall, and that there are many food outlets within walking distance. Others note that the city centre is close, as is the business district and many tourist spots.
positive:
Nice outdoor pool
Most guests report that the hotel outdoor pool is great, saying that there are sun loungers available at all times and the pool is spacious. Others comment that guests can enjoy a variety of recreational activities, including tennis, miniature golf, and squash.
positive:
Great onsite restaurants
Many guests say that the hotel restaurants are amazing, noting that the food is delicious and the portions are huge. Others report that restaurant employees are attentive and often recommend daily specials from the menu, since they mostly local specialties.
Negative Reviews
negative:
Rooms lack amenities
Several guests report that some rooms lack basic amenities, including hand towels and bath mats. Others say that the furniture in rooms looks out dated and needs to be upgraded.
negative:
Problems with air conditioning
Some guests note that the air conditioning does not work properly in some rooms and note that the units often times leak and make too much noise when turned on.
negative:
Slow check-in process
Several guests feel that front desk staff is not always easily accessible, and note that check-in can be slow and lines are common. Others say that there never seem to be enough people working in the reception area and wish that management would consider hiring additional staff members, particularly for busy times of the day and evening hours.