Hotel Pulai Springs Resort, Johor Bahru, Malaysia -

Hotel Pulai Springs Resort (Johor Bahru, Malaysia)

Hotel Pulai Springs Resort (Johor Bahru, Malaysia)

About Pulai Springs Resort

Easily accessible from Highway 1, the four-star Pulai Springs Resort features tropical gardens, four outdoor pools and two 18-hole golf courses. The U Mall and Pulai Spring Country Club are nearby. Rooms feature private balconies and air-conditioning along with amenities such as cable TV, free Wi-Fi, in-room safes, fridges and tea/coffee makers. Select rooms are available to adults only. Facilities include 24-hour front desk services, conference space and tour and ticket assistance. Guests can also use the sauna, spa and steam room as well as enjoy a treatment at the spa. Airport transportation is available for a fee. A buffet breakfast is served on the Cinta Terrace. Other on-site dining options include the Gleneagles Terrace, Qing Palace, the Elephant and Castle and Waterfalls Cafe. Room service is available 24-hours. The Pulai Springs Resort is a 45-minute drive from Singapore, where attractions include Legoland and the Jurong Bird Park. This accommodation is also known as Pulai, Pulai Resort, Pulai Springs, and Pulai Springs Johor Bahru.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


20KM Jalan Pontian Lama, 81110, Johor Bahru, Malaysia

Rating overview

trivago Rating Index based on 868  reviews from:
  • Agoda(7.7/10),
  • Location
    Okay  6.5 / 10
  • Rooms
    Fair  7.2 / 10
  • Service
    Fair  7.2 / 10

Positive Reviews


Impressive swimming pool facility!

Pulai Springs Resort boasts three large swimming pools with slides, which most guests appreciated. It is perfect for families with young children for the reason that the kids can enjoy the spacious kiddie pool. Meanwhile, adults can also relax using the adult pool that offers a relaxing view of the area.


Enjoyable recreational activities

Aside from the relaxing spa centre provided for the guests, there are also other fun activities available on-site such as billiard area, tennis courts, and a cinema. In addition, guests also love the snooker room which is perfect for large families or company team buildings.


Decent traditional Malaysian breakfast

Most guests enjoyed the typical Malaysian breakfast served such as the Nasi Lemak, omelettes, Mee Goreng Mamak, and cereals. Although some guests considered the meals very standard, they also added that all dishes are very satisfying and sufficient to keep you energised all day.

Negative Reviews


Poor housekeeping services

Most of the negative reviews were focused on the extremely disappointing housekeeping service of the resort. Housekeeper's response time was very slow which shows that they were not that concerned with the needs of the guests such as requests for towels and other room equipment.


Unsatisfying in-room facilities

Guests were disappointed with the in-room light, door, toilet, and sink being broken. Some of the room facilities such as water heater and card reader were also not working. Moreover, the air conditioning system needs to be fixed while the cabinets and floors need to be replaced.


Inconvenient location-far from shops & restaurants

Some guests are quite displeased with the resort's location due to the lack of available establishments or nearby shops within the area. Guests also had to take a cab instead of walking in order to reach the major tourists destinations or restaurants.

All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Lift
Wellness / Spa
  1. Steam room
  2. Sauna
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Television
Sports facilities
  1. Pool table
  2. Bike rental
  3. Fitness
  4. Table tennis
For children
  1. Playground
  2. Kids' club
  3. Organised activities for kids
Food and beverage
  1. Halal food
  2. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


20KM Jalan Pontian Lama , 81110 , Johor Bahru , Malaysia
Telephone: +60 75212121 | Fax: +60 75211818 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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