The Imperial New Delhi

The hotel stands as a magnificent heritage property, exuding colonial charm and a rich historical essence that transports guests to a bygone era. Its extensive art collection, displayed throughout the premises, serves as a living museum, making every corridor a journey through history. Guests consistently highlight the exceptional staff and their attentive service, describing them as professional, warm, and genuinely caring. The property is celebrated as a peaceful sanctuary, offering a serene escape from the bustling city. With its spacious rooms and meticulously maintained grounds, it caters perfectly to luxury travelers seeking an immersive cultural experience, sightseers keen to explore the city's heritage, and business travelers desiring a tranquil yet well-equipped environment. To fully appreciate the hotel's unique character, guests are encouraged to take the guided art tour and explore the diverse dining options available on-site.

Facilities & Amenities
The hotel offers an impressive array of facilities designed to enhance guest comfort and relaxation. The spa is consistently praised as world-class, providing an exceptional and rejuvenating experience. Guests also rave about the beautiful and meticulously maintained swimming pool, often described as a large, sunny oasis with a comfortable temperature, though some suggest improvements in sun lounger allocation. The fitness center and gym are noted for being well-equipped, offering excellent options for staying active. Multiple bars and lounges, including the Patiala Peg Bar and 1911 Bar, are popular for their ambiance, skilled bartenders, and diverse drink selections. The exclusive Imperial Lounge provides an added layer of comfort and personalized service. While Wi-Fi is generally available, some guests noted its cancellation upon checkout. Additional conveniences include valet service, laundry service, and versatile meeting and event spaces that host various gatherings.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms and common areas as spotless and pristine. The accommodations are widely praised for their spaciousness and elegant design, often featuring beautiful appointments that reflect the hotel's heritage. Many guests highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. In-room amenities are thoughtfully provided, including an abundant supply of bottled water, quality toiletries, charging points near beds, and smart TVs. While the hotel generally offers a quiet atmosphere, providing a peaceful retreat from city noise, a few guests occasionally noted minor disturbances from neighboring rooms. The bathrooms are typically described as large and well-designed, though isolated instances of older sanitary ware or issues with shower fixtures were mentioned. The attentive turndown service adds a touch of luxury, preparing the room for the evening.

Dining & Food Quality
The hotel's dining options receive widespread acclaim, particularly the breakfast buffet, which is consistently described as exceptional, abundant, and varied. It offers a wide selection catering to diverse tastes, including Indian, Western, and a range of pastries and fresh produce. The Spice Route restaurant is a standout, lauded for its superb Asian-fusion cuisine and unique ambiance, with many guests noting significant improvements in both food and service. The 1911 restaurant is also highly regarded for its diverse menu, offering both continental and Indian dishes, and is particularly noted for its delicious club sandwich. The Patiala Peg Bar and 1911 Bar are popular for their expertly crafted cocktails and inviting atmosphere. Overall, the food quality is consistently described as delicious, exceptional, and of a high standard, with generous portions across all venues.

Location & Accessibility
The hotel boasts a highly advantageous central location, making it an ideal base for exploring the city. Guests appreciate its convenience, being situated in the heart of Delhi and within easy walking distance of many popular attractions and the Connaught Circle area. Its position provides a welcome peaceful oasis set back from the main road, effectively shielding guests from the city's constant traffic noise. For those relying on public transport, a metro station is conveniently located within a five-minute walk. The hotel also offers ample parking facilities, including valet service. Furthermore, the dedicated airport service, which includes staff greeting guests upon arrival and assisting with departures, is highly valued for ensuring smooth transitions to and from the city.

Staff & Service
The hotel's exceptional service is a recurring highlight, with guests consistently praising the attentive staff for their professionalism, warmth, and genuine helpfulness. From the moment of arrival, a warm welcome sets the tone, and staff are noted for going above and beyond to assist with any request. The check-in process is described as smooth and efficient, with some guests even experiencing in-room check-in for added comfort. Housekeeping is commended for maintaining spotless rooms, and the concierge team is highly valued for their assistance with tours and local information. While the vast majority of feedback is overwhelmingly positive, a few isolated comments mentioned occasional instances of slow service or staff appearing overly busy, though these were exceptions to the generally outstanding experience. The personalized service, with staff remembering guest preferences, further enhances the stay.

Additional Information
Beyond its core offerings, the hotel provides several unique aspects that enhance the guest experience. Its profound historical significance is evident throughout, with guests appreciating the opportunity to learn about pivotal moments in history that occurred on the premises, often highlighted during the engaging art tours of its extensive collection. The hotel also hosts special events, such as vibrant Holi celebrations, which guests found highly enjoyable. A notable service is the comprehensive airport assistance, including staff liaisons who can even provide crucial visa support in unexpected situations. While generally excellent, some guests noted minor issues like the internet cancellation policy after checkout and occasional challenges with poolside sun lounger allocation. The hotel also features a salon for beauty services and maintains a high level of security.