The Three Hatyai

The hotel is widely recognized for its spacious rooms and the distinctive inclusion of Japanese-style bidet toilets, offering a unique and memorable stay. Its prime central location is a significant draw, making it an excellent choice for sightseers and shoppers eager to explore nearby markets and malls, as well as business travelers seeking convenience. Many guests appreciate the hotel's modern design and the overall comfort provided. However, feedback is mixed regarding cleanliness and bed comfort, with some guests reporting issues. The staff's service also receives varied reviews, ranging from highly praised friendliness to instances of unhelpful or unprofessional conduct. For a more restful experience, guests might consider requesting a room away from the breakfast area to minimize potential noise, and be prepared for beds that some describe as firm.

Facilities & Amenities
Guests frequently highlight the convenience of the hotel's lounge or cafeteria area, which serves as a comfortable spot for coffee, snacks, and even as a gathering place for friends and families. This area also provides complimentary refreshments throughout the day. The hotel is equipped with a lift, though some guests note that with only one serving multiple floors, wait times can be extended, especially during peak periods. While rooms generally include essential amenities like a safe, television, air conditioning, and a hairdryer, some guests mention the absence of a kettle or drinking glasses. Daily bottled water is provided, often left outside the room for convenience. Feedback on Wi-Fi connectivity is mixed, with some experiencing intermittent service.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably mixed. While many praise the spacious rooms and describe them as clean and well-maintained, a significant number report issues such as a persistent musty smell, visible mold in bathrooms, dust on surfaces, and even dirty sheets or towels. Isolated but severe reports mention the presence of small insects. The bed comfort receives varied opinions; many find the beds comfortable, but a considerable number describe them as having a hard mattress, impacting sleep quality. Noise levels are also a concern for some, with reports of sounds from adjacent rooms, the breakfast area, or rattling air conditioning units. While the Japanese bidet toilets are a modern feature, some guests find the bathroom design lacking in privacy due to translucent panels or the absence of a lock, and issues with shower drainage have been noted.

Dining & Food Quality
The hotel provides a simple breakfast that typically includes items such as porridge, toast, and eggs, along with coffee and tea. Guest opinions on the food quality are varied; some find it satisfactory and a convenient start to the day, while others describe it as basic, disappointing, or note issues like food not being warm enough or eggs having a rubbery texture. The breakfast menu is generally consistent daily, which some guests found repetitive. Beyond breakfast, the hotel's lounge area offers complimentary coffee and snacks throughout the day, which many guests appreciate as a convenient amenity for quick refreshments. This allows guests to enjoy light bites and beverages without needing to leave the hotel, providing a comfortable space for relaxation or casual gatherings.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests within easy walking distance of numerous popular attractions and conveniences. It is strategically situated near the vibrant Lee Garden night market and Kim Yong Market, offering abundant shopping and dining opportunities. Guests also appreciate its proximity to major retail centers like Odean shopping mall and Robinson, as well as everyday necessities such as 7-Eleven stores. The train station is also a short walk away, enhancing accessibility for travelers. The surrounding area is bustling with various restaurants and massage services, making it easy for guests to find entertainment and amenities. While the hotel offers parking facilities, guests frequently note that the available spaces are limited, suggesting early arrival or alternative transportation like ride-hailing services.

Staff & Service
Feedback on the hotel's staff and service is quite mixed. Many guests commend the friendly staff for their helpfulness and attentive service, particularly during the quick check-in process and with general inquiries. Some highlight specific instances of staff going out of their way to assist. However, a significant number of reviews express dissatisfaction, citing instances of rude reception and poor etiquette, with some guests noting a general lack of smiles or greetings. There are also reports of poor management and lack of professionalism in handling issues, such as a prolonged electricity outage where guests felt unsupported. Some guests experienced staff entering rooms without knocking, and a few mentioned communication barriers due to limited English proficiency among some front desk personnel.

Additional Information
Guests should be aware that a deposit payment is typically required upon check-in. Some reviews highlight significant issues such as electricity outages and a perceived lack of adequate night support from hotel staff during such incidents, leading to considerable inconvenience. For those requiring extra sleeping arrangements, the sofa beds provided for additional guests may not offer the same level of comfort as standard beds, with some reporting them as itchy or uncomfortable due to pilling sheets. The toilet privacy is a recurring concern for some, as the bathroom doors are often made of translucent glass or lack a proper lock, which can be awkward when sharing a room with non-intimate companions. Additionally, some guests experienced persistent Wi-Fi connectivity issues, with the connection frequently dropping and requiring constant re-logging.