Laurel Hotel Lake View

The hotel offers a peaceful and homely retreat, distinguished by its lakeside location in Banani, providing a serene environment for guests. It is highly regarded for its exceptional hospitality and the attentive nature of its staff, creating a welcoming atmosphere for all visitors. Guests frequently commend the hotel's cleanliness and the overall comfort of its beds, ensuring a restful stay. While the food receives mixed reviews, the complimentary breakfast is often highlighted positively. This hotel is particularly well-suited for business travelers with meetings in the Gulshan and Banani areas, families seeking a safe and friendly environment, and leisure travelers looking for a quiet escape. It also serves as a convenient option for transit travelers needing an overnight stay in Dhaka. To enhance your experience, it is advisable to be prepared for mosquitoes, especially if enjoying the balcony, and to plan your local transport in advance as availability can be limited.

Facilities & Amenities
The hotel provides a range of practical facilities designed to enhance guest convenience and security. Guests appreciate the acceptance of credit cards for easy transactions and the provision of 24/7 LEA protection for both local and international visitors, ensuring a secure environment throughout their stay. Free Wi-Fi is consistently available, allowing guests to stay connected for work or leisure. The presence of a lift (elevator) is noted for easy access to different floors, contributing to overall accessibility. For international guests, a money exchange service is also available on-site, adding to the convenience. Some rooms feature a balcony, offering views and a chance to enjoy the surroundings, though guests are advised to be mindful of mosquitoes in these areas. While the hotel focuses on essential comforts, it successfully provides the necessary amenities for a comfortable and secure stay.

Cleanliness & Room Comfort
Guests generally find the hotel to be clean, contributing to a pleasant stay. While some reviews describe the rooms as average, old, or having outdated amenities, many guests highlight the spaciousness of the accommodations. A recurring positive comment is about the comfortable beds, which are consistently praised for ensuring a sound night's sleep. However, feedback on the washroom or bathroom facilities is mixed, with some guests finding them not entirely suitable for their preferences. Some rooms offer pleasant views, though it's noted that windows might be closed or barred to prevent insects and mosquitoes, which can impact the view. Overall, the emphasis is on providing a clean environment and comfortable sleeping arrangements.

Dining & Food Quality
The hotel offers a variety of dining options, with breakfast being a consistent highlight. Most guests appreciate that breakfast is complimentary and often describe it as good, with specific mentions of tasty noodles and chickpea curry. While a breakfast buffet is available, some guests note that the options can be limited. The hotel features an in-house restaurant that provides multi-cuisine options, and the chef receives praise for being accommodating and willing to prepare dishes according to guest preferences. However, feedback on the overall restaurant food quality is mixed, with some guests finding certain dishes, like miso ramen, not to their liking. Despite varied opinions on the broader menu, the complimentary breakfast is generally well-received.

Location & Accessibility
The hotel boasts a generally good location, situated in a calm and quiet area of Banani, notably beside Banani Lake, which offers pleasant views. This makes it particularly convenient for guests with meetings in Gulshan or Banani, and it is also considered easy to reach from the airport. The area provides good connectivity, and guests appreciate the peaceful residential setting for a sound sleep. However, some guests note that the hotel is located a bit inward from the main areas, which can lead to challenges with local transport availability, requiring guests to wait. There are also mentions of daily traffic from workplaces and some construction activity around the lakefront, which can occasionally impact accessibility or views.

Staff & Service
The staff and service at the hotel consistently receive high praise, being a standout feature for many guests. The team is frequently described as hospitable, friendly, well-behaved, and supportive, creating a welcoming and homely atmosphere. Guests highlight the amazing hospitality and the high morals of the employees. The manager and crew are also noted for their friendliness. While the overall service is generally good, some guests suggest that the service level could be upgraded, and basic in-room services might need improvement. However, room service is reported as good, and the breakfast service is efficient. A significant convenience mentioned is the free airport drop and pick-up service, which is highly valued by guests.

Additional Information
For guests seeking practical amenities and unique features, the hotel offers several notable points. It provides 24/7 LEA protection for both local and foreign guests, ensuring a secure environment. Guests can also benefit from the convenience of credit cards accepted for payments. A thoughtful touch is the provision of 1 free mineral water bottle per guest. The hotel has recently undergone renovations, contributing to its calm and clean ambiance. It is widely considered a budget hotel or a low-cost model, offering an affordable stay without compromising on essential comforts. A highly appreciated service is the free airport drop and pick-up, which significantly eases travel logistics for many visitors.