Riverside Majestic Hotel is situated in Kuching City Centre. All of the 241 guestrooms are complete with a minibar, safe, coffee/tea maker, work desk, ironing facilities, and air conditioning. Guests have access to free Wi-Fi, newspaper, and bottled water. Bathrooms are private and boast a bidet, hairdryer, and shower/tub combo. Daily housekeeping, in-room massage, and connecting chambers are available. Riverside Majestic Hotel prides itself on its business centre, conference space, outdoor pool, onsite tennis, and dry cleaning/laundry service. There is a 24-hour front desk on the property. The on-site restaurant serves great meals, and the on-site bar/lounge serves refreshing drinks. Guests also have access to 24-hour room service. Tun Jugah Shopping Centre is only 200 metres away. Tua Pek Kong, Hills Shopping Mall, and Chinese History Museum are all less than a half mile away. Sarawak Tourism Complex is just over a half mile away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The hotel is in a locale that will definitely keep you busy. It's across from the River Sarawak, the airport is only a short drive away, there is plenty of shopping, restaurants, banks, a convenience store is right down the street, and the seafood centre Top Spot is a must see. Everything is within walking distance. If you desire to stay at a place in the middle of it all in Kuching, this hotel is it.
The personnel definitely deserve five stars. From the bellboy to housekeeping, from reception to the security guards, they are all friendly and attentive.
It appears that the hotel staff takes security and privacy seriously. Each floor has a separate card for access and visitors only have access to their own floor.
You may find your view of the riverside obscured by dirty windows with green mould. A good cleaning would considerably improve your stay. In addition, the soundproofing is poor. It's as if you and other visitors are staying in the same room!
After a closer look, you will probably find that your room needs a bit of TLC. Sightings like a grimy table top, dirty bathroom walls and shower curtain, and offensive smells are a huge turn-off and a definite vacation spoiler. In addition, the soundproofing is terrible. It's as if you and the other visitors are literally sharing the same room!
Though the hotel location is convenient, you will be caught off guard when you realise that it is actually located inside a mall. It's also tricky getting inside the hotel if you arrive after the mall is closed as there is no direct access to the hotel from the mall car park.
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