Ruei Gung Business Hotel Kaohsiung

The hotel's most notable feature is its exceptionally convenient location, situated just a short walk from Kaohsiung Station and various bus terminals, making it an ideal base for transit passengers and solo travelers exploring the city. Its affordability also makes it a strong contender for budget-conscious travelers seeking a simple overnight stay. While the property is recognized for its value, guests frequently note its older age and dated facilities. A recurring concern is the pervasive cigarette smoke smell throughout various areas, including rooms, and significant issues with poor soundproofing, allowing noise from corridors and adjacent rooms to be easily heard. Many guests also express frustration over being assigned windowless rooms that were not clearly advertised, impacting ventilation and natural light. To ensure a more comfortable experience, it is advisable to explicitly request a room with a window when booking and to bring earplugs if you are sensitive to noise.

Facilities & Amenities
Guests find the hotel's amenities to be basic but generally functional, catering to essential needs. Rooms are equipped with a refrigerator and complimentary bottled water, along with tea bags and coffee for convenience. A water dispenser is also available in the corridor for guest use. The air conditioning is often described as strong, though some guests note it can be unstable or lack adjustable fan speed. While Wi-Fi is available, some guests reported issues with connectivity or difficulty obtaining the password. Rooms include a television, though some feedback indicates limited local channels or locked volume. The hair dryer is provided, but a few guests found it cumbersome to use as it requires constant button pressing. The elevator is mentioned as being older, with some guests noting its soft floor and slow activation.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably mixed. While some guests found their rooms to be clean and well-maintained despite the hotel's age, others reported significant issues, including dusty surfaces, discolored or stained bedding, and even the presence of dead bugs or blood splatters. The overall impression for some was that rooms felt dirty and worn. A major point of contention is the prevalence of windowless rooms, which many guests were assigned unexpectedly, leading to poor ventilation and a lack of natural light. These rooms, along with others, often suffer from a persistent cigarette smoke smell or other unpleasant odors. Soundproofing is consistently described as very poor, with guests frequently disturbed by noise from the corridor and adjacent rooms. Beds are generally found to be comfortable and soft, providing adequate rest. Bathrooms are often described as small and basic, with some guests noting issues like poor drainage, low water pressure, or insufficient hot water, along with old towels and dark lighting.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, offering exceptional convenience for travelers. It is situated within a short and easy walk, typically 5 to 10 minutes, from Kaohsiung Main Station, providing excellent access to train services. Furthermore, its proximity to various bus stations, including those for Ubus, makes it highly accessible for intercity travel. Guests appreciate being able to reach numerous shops, restaurants, and a 7-Eleven convenience store just steps away, ensuring easy access to daily necessities and dining options. The location also facilitates exploration of the city's attractions, with public transportation readily available to reach popular spots like night markets. This prime position makes the hotel particularly appealing for those relying on public transport to navigate Kaohsiung.

Staff & Service
Guest experiences with the staff and service are varied, though many highlight positive interactions. Numerous guests praise the staff for being helpful, friendly, and accommodating, particularly in resolving issues such as a lost passport, assisting with lost items, or facilitating room changes. The check-in process is generally described as quick and efficient. However, some guests reported less positive encounters, including instances of unhelpful night staff, a perceived rude attitude from certain male employees, or challenges due to a language barrier. While some reviews mention daily room cleaning, others indicate that housekeeping is not performed daily unless specifically requested, and some noted instances of inadequate cleaning, such as finding previous guests' garbage. Despite these inconsistencies, the willingness of staff to address concerns and provide assistance is frequently appreciated.

Additional Information
Several important details emerge from guest feedback that do not fit into other categories. A significant recurring issue is the hotel's policy regarding windowless rooms, which are frequently assigned without prior notification or clear advertisement, leading to guest dissatisfaction and impacting room comfort. Despite "no smoking" signs, many guests reported a pervasive cigarette smoke smell throughout the hotel, including in non-smoking areas, which can be problematic for those with sensitivities. The building itself is described as old, with dated facilities such as traditional keys instead of card access, and worn-out appliances. Guests also noted issues with bathroom drainage, including water leaking onto the floor, and the occasional presence of small cockroaches in rooms. Furthermore, some guests felt that the hotel's online photos did not accurately represent the actual condition and cleanliness of the rooms upon arrival.