Westgate Smoky Mountain Resort & Spa

915 Garden Road37738GatlinburgUSA
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About Westgate Smoky Mountain Resort & Spa

Set right next to the beautiful Great Smoky Mountains National Park in Gatlinburg, Westgate Smoky Mountain Resort & Spa aims to give you a pleasant stay. This resort takes pride in its lovely Wild Bear Falls water park.

All spacious accommodations have classic designs. The white bed sheets, light brown walls, and large windows give a bright and airy atmosphere. Moreover, each room is equipped with a satellite TV, kitchen, DVD player, ironing facilities, and safe.

The resort features a fitness center and business center. The Serenity Spa offers body wraps, facials, and massages.

Westgate Smokehouse Grill offers classic American favorites. Guests can have tasty snacks and refreshing drinks at Mason Jar Lounge, Ice Cream Shop, or Roaring Fork Snack Bar.

From Westgate Smoky Mountain Resort & Spa, Ripley's Davy Crockett Mini Golf is a five-minute drive away. The Herbert Holt Park is approximately one and a half kilometers away. This accommodation is also known as Smoky Mountain Resort Westgate, Smoky Mountain Westgate, Smoky Mountain Westgate Resort, and Westgate Mountain Resort.


915 Garden Road, 37738, Gatlinburg, TN, USA
Telephone: +1(865)4304800 | Fax: +1(877)8194028 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Kids' playground

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 10:00

Positive Reviews

Fantastic Water Park

Westgate Smoky Mountain Resort & Spa's water park is truly fantastic. No matter what your age is, at least one attraction will surely suit your taste. In addition, kids less than three years old can enter for free. The guides are very friendly and knowledgeable, which makes your journey extra special.

In-room laundry facilities is very convenient

You don't have to worry about bringing a few clothes since the rooms have washers & dryers. After enjoying a splash at the pool, you can easily wash your clothes, let them dry, and use them the next day. Moreover, this is convenient for those who are staying for long.

High standard of cleanliness

The housekeepers never fail to do a great job. You can't even notice dust of furniture or strands of hair on the bathroom. Moreover, all of the public areas are well kept even during peak seasons. This clearly shows the efficiency of the staff.

Negative Reviews

Too much advertisement

The front desk staff welcomes you with bright smiles. They say you have to follow certain employees to get your keys. However, this is a tactic for you to listen to their timeshare presentations. If you want to save time, you should directly ask for the keys and politely refuse the offer.

Issues with parking

There are enough spots to park your car. However, you have to deal with the hill. It is a bit steep and can be slippery sometimes but still manageable. Furthermore, you don't have to worry about not bringing a car since the hotel offers shuttle service.

Walls are not thick

Sometimes, you can hear some noise from the corridors or adjacent rooms. However, it is not that strong. You are also advised to use earplugs and file a complaint if other guests get too loud.

Rating Overview

Rating trivago Rating Index based on 3617 reviews across the web
7.8 /10
  • Hotelsclick.com
    9.6 /10
  • Other Sources
    7.8 /10
7.8 out of 10 based on 3617 reviews