Cititel Express Penang

123 Lebuh Noordin10300GeorgetownMalaysia
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About Cititel Express Penang

Cititel Express Penang is a high-rise hotel offering simple accommodation and panoramic views of the city in the heart of Georgetown's historic district.

There rooms have simple, understated decor. Each comes with air conditioning, satellite television, a safe, and a mini fridge. Guests will also find coffee makers, private bathrooms, and hairdryers in their rooms.

Amenities on offer at the hotel include a tour desk, car rental facilities, and common ironing facilities on each floor. Free Wi-Fi is also available. HH Health Therapy offers therapeutic massage and other wellness treatments.

The hotel is home to Enoshima Japanese Restaurant, which serves breakfast, lunch, and dinner, along with Cloud 9 Viva Karaoke. Little Kitchen, which serves Asian cuisine, is down the street from Cititel Express Penang.

Ko Soe Komtar Tower, a landmark building with an observation deck, is just 600 metres from the hotel, while the Chew Jetties of Penang, a unique village featuring houses on stilts, is 1.5 kilometres away.


123 Lebuh Noordin, 10300, Georgetown, Malaysia
Telephone: +60(4)2591188 | Fax: +60(4)2641188 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Convenience store
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Pets allowed
  • Porter service
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage


  • Accessible paths / corridors
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Central location

Visitors love the hotel's central location, as it is right in the heart of Georgetown and a short walk from numerous restaurants and shopping centres. Guests also like being close to the historic venues that line the streets in the city.

Clean rooms

Guests say that the rooms are quite clean at the property. The cleanliness of the rooms puts visitors at ease when spending the night at the hotel.

Pleasant staff

Visitors find the staff at the hotel friendly and pleasant. The reception and housekeeping staff are approachable and accommodating, according to guests.

Negative Reviews

Small rooms

The rooms at this property are incredibly small, according to guests, as there is no space to store luggage or access the work desks. These rooms become especially cramped when sharing the room with a spouse or family member, as visitors say they are only adequate for one person.

No soundproofing

The hotel doesn't have the best soundproofing, making it hard for guests to sleep at night. Visitors report being able to hear conversations in the rooms beside them and people walking in the halls.

Poor water pressure

Guests complain that the hotel suffers from low water pressure at times, making it difficult to take a shower. The hotel also runs out of hot water periodically.

Rating Overview

Rating trivago Rating Index based on 322 reviews across the web
7.9 /10
  • Expedia
    7.8 /10
    7.9 /10
7.9 out of 10 based on 322 reviews