Hotel Neo Penang

68, Jalan Gurdwara10300GeorgetownMalaysia
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About Hotel Neo Penang

Hotel Neo Penang offers stylish rooms with modern amenities and a rooftop pool in the heart of Georgetown, just 700 metres from extensive shopping at Prangin Mall.

The hotel has 196 contemporary rooms, each of which comes with a work desk, a safe, air conditioning, and a flat-screen television. Guests will also find a private bathroom and a coffee maker included with their accommodations.

There is a fitness centre on-site at the hotel and guests will also have access to 24-hour reception and a parking garage. Free Wi-Fi is on offer throughout the hotel, as well.

Breakfast is available each morning at Hotel Neo Penang in Lemongrass Restaurant. The property is also home to the Art & Soul Cafe, which serves both Asian and international cuisine.

The property is located 550 metres from Ko Soe Komtar Tower, a landmark building with an observation deck, and one kilometre from Armenian Street, which is within a UNESCO World Heritage Site.


68, Jalan Gurdwara, 10300, Georgetown, Malaysia
Telephone: +4(255)1000 | Fax: +4(263)1003 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Free WiFi in lobby
  • Non-smoking rooms
  • Outdoor swimming pool
  • Restaurant

Room facilities

  • Air conditioning
  • Television

Arrival / Departure

  • Check-in: 12:00

Positive Reviews

Nice rooftop pool

The rooftop pool is a hit with guests because it provides a nice place to spend an afternoon or to cool off after exploring the city. This pool area features views of some of the area's buildings, as well, which visitors like.

Clean, modern rooms

Guests say that the rooms at the hotel look very modern and are clean, providing a pleasant environment for those spending the night at the property.

Good location

Since the hotel is right near the heart of Georgetown, guests find it easy to explore the area on foot from this location. Visitors particularly like the abundance of shopping and dining options nearby.

Negative Reviews

Poor breakfast

Visitors do not enjoy the breakfast at the hotel, saying that the food isn't particularly good and that the breakfast area isn't kept clean. Guests would like to see more effort put into the breakfast each morning.

Poor service

Guests report that it is very difficult to get the staff to assist with any issues they experience while staying there, as no one answers the phone at the front desk. Visitors also report that many staff members aren't particularly friendly.

Poor soundproofing

Visitors complain that they can hear noise from the halls and neighbouring guests rooms. This makes it difficult to sleep at night, especially when other guests arrive at the hotel late.

Rating Overview

Rating trivago Rating Index based on 1282 reviews across the web
7.5 /10
  • Expedia
    7.8 /10
    8.0 /10
    8.0 /10
  • Other Sources
    6.9 /10
7.5 out of 10 based on 1282 reviews