GBW Hotel

9R, Jalan Bukit Meldrum90300Johor BahruMalaysia
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About GBW Hotel

The GBW Hotel is a contemporary accommodation option that boasts an expansive outdoor swimming pool, fitness centre and on-site dining. Centrally situated, the hotel is 15 minutes away on foot from the popular Johor Bahru City Square shopping centre.

The spacious, air conditioned rooms at the GBW Hotel all come equipped with a cable television coffee/tea making facilities and mini-bar. Each room also contains a private bathroom, while select accommodations even supply a small kitchen and dining area.

A 24-hour front desk is on-hand to assist at all times, while a butler service can also be utilised. Additional hotel features include a business centre, squash court and free Wi-Fi access.

The on-site Agehan Restaurant serves up tasty Japanese cuisine, while varied buffets are available at the Orient Express. The D' Mezzanine Coffee House and Trevi Fountain Lounge are two spots where guests can unwind with a refreshing beverage.

JB Sentral Train Station is a 20-minute walk from the accommodation.

Contact

9R, Jalan Bukit Meldrum, 90300, Johor Bahru, Malaysia
Telephone: +60-07-2216666 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Spacious and comfortable rooms

The purportedly spacious nature of the hotel's rooms was highly regarded by previous guests. In addition to this, the rooms were also considered to contain comfortable furnishings for the most part.

Convenient Johor Bahru location

For the most part, the accommodation's location has been positively received by former visitors. Thanks to being centrally positioned, the property is within comfortable walking distance of the Johor Bahru City Square, Angry Birds Activity Park and JB Sentral Station.

Polite and professional staff

The customer service provided was commended by most past guests that stayed at the hotel. In general, words like 'efficient', 'friendly' and 'helpful' were often used to describe the staff members.

Negative Reviews

Cleanliness in need of improvement

As far as hygiene standards go, the hotel is in need of improvement – based on a sizeable portion of former visitors. From the pool being dirty to the rooms suffering from unpleasant smells, various cleanliness-related concerns have been encountered.

Showing its age

According to recent feedback, the hotel is not currently in the best shape overall. Along with the rooms apparently displaying their age in terms of furnishings and decor, public spaces such as the corridors were also said to be in need of revamping.

Extra charges hamper value

The additional charges imposed on certain services has been criticised by numerous previous visitors to the accommodation. As well as a reported guest service charge on top of the standard cost of staying, it has been noted that requesting extras such as pillows and towels also includes a surcharge.

Rating Overview

Rating trivago Rating Index based on 861 reviews across the web
7.2 /10
  • Other Sources
    7.4 /10
7.2 out of 10 based on 861 reviews