Hotel Crown Garden

PT302 & 303 Jalan Kebun Sultan15300Kota BharuMalaysia
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About Hotel Crown Garden

Hotel Crown Garden offers a convenient central location in Kota Bharu, the capital of the Malaysian state Kelantan. It features 88 rooms and is close to Chinatown where numerous restaurants can be found.

The air-conditioned rooms feature one or two beds and en-suite facilities with complimentary toiletries. A tea/coffee maker and satellite television are standard as is a fridge and free Wi-Fi.

Hotel Crown Garden can accommodate business travellers in the meeting rooms. Complimentary on-site parking is also available. The English-speaking staff at the 24/7 reception are on-hand to provide shuttle and laundry services upon request.

The three on-site eateries serve food and drink throughout the day: Crown Palace features sophisticated Chinese dishes and Garden Café focuses on local and international meals. G-Lounge is the place for snacks, cocktails and karaoke.

Both within half a mile, Siti Khadijah Market is packed with local produce and artisan products while Jalan Dato Pati showcases examples of the city’s burgeoning street art scene.

Contact

PT302 & 303 Jalan Kebun Sultan, 15300, Kota Bharu, Malaysia
Telephone: +60(9)7432228 | Fax: +60(9)7432224 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Polite staff

According to feedback, the members of staff do a good job making guests feel welcome during their stay. This is thanks to their friendly and polite manner which is apparent from the moment guests arrive.

Clean and tidy

Reviews indicate that a positive part of a stay at this hotel is the good standard of cleanliness. Guests observe that the rooms and public areas are kept clean by the diligent housekeeping staff and this allows guests to have a more pleasurable stay.

Good location

The hotel’s location in the centre of Kota Bharu is a big plus point. Guests like being close to Chinatown where various markets and restaurants are situated. It’s also near Siti Khadijah Market, which is one of the city’s main tourist attractions.

Negative Reviews

Needs an upgrade

Guests feel that it is time for the hotel to undergo a refresh. Amenities such as the air-conditioning don’t always work as well as they should and the décor doesn’t look as new as it once did.

Issues with the room

The size of some of the rooms is a source of disappointment. Guests feel they are a bit too small for their liking and it seems that in a few instances the rooms don’t even have a window.

Breakfast not the best

There seems to be room for improvement with regard to the breakfast offering at this hotel. The various options provided don’t always satisfy guests’ appetites and they would like to see more choices and a better standard of food.

Rating Overview

Rating trivago Rating Index based on 44 reviews across the web
6.8 /10
  • Other Sources
    7.3 /10
6.8 out of 10 based on 44 reviews