Hotel Grand Riverview

Jalan Post Office Lama15000Kota BharuMalaysia
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About Hotel Grand Riverview

A four-star hotel with a sunny outdoor swimming pool, the Hotel Grand Riverview enjoys a central location overlooking the Kelantan River, about ten minutes on foot from the lively Siti Khadijah Market.

The air-conditioned guest rooms each feature a flat-screen cable television, minibar, and a spacious en-suite bathroom with a walk-in shower and bathtub. Wi-Fi is complimentary throughout the property.

The Hotel Grand Riverview welcomes travellers with a 24-hour reception desk, valet parking, and airport transfer services. A fitness centre, souvenir shop, and tour desk are also available on site.

A rich buffet breakfast is offered daily at D'Brasserie, also open for lunch and dinner. Travellers can also sample halal dim sum at the Chao Yuan Restaurant, or enjoy fine cocktails and live music at The View.

The Kota Bharu Mall and the AEON Mall are within three kilometres of the hotel. The Masjid Muhammadi mosque and Kampung Kraftangan, a local arts and handicrafts museum, are both about ten minutes away on foot.

Contact

Jalan Post Office Lama, 15000, Kota Bharu, Malaysia
Telephone: +60(9)7439988 | Fax: +60(9)7438388 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 12:00

Positive Reviews

Clean, comfortable rooms with a view

Guests often describe the guest rooms as spacious, clean, and comfortable. The large windows overlooking the river are a highlight for many travellers, and the minibars stocked with free snacks and soft drinks are much appreciated, too.

Friendly faces at reception and in the restaurant

The reception personnel and restaurant staff have received many positive reviews for their efficient and cheerful service. International travellers are relieved to find many team members are fluent in English, and note that the breakfast buffet features a handful of Western standbys as well as traditional Malay cuisine.

Lots to do within walking distance

Travellers generally like the hotel's location by the river, noting that there are several restaurants within a short walk, as well as a small night market with local food stalls. Guests also find the location convenient for shopping and sightseeing; the Siti Khadijah Market, War Museum, and Islamic Museum are all less than 15 minutes away on foot.

Negative Reviews

Not quite as grand as it once was

The outdated bedroom decor and aged bathroom fixtures in the are a bit of a let-down for many travellers, particularly in contrast with the hotel's rather grand lobby. Visible wear and an 'old' smell are also frequently reported issues.

Room for improvement in the pool

The swimming pool is widely described as a bit small, and travellers have often found it in need of cleaning or maintenance. Guests have also been inconvenienced to discover there is no poolside towel service or changing area apart from a washroom.

Parking problems

Drivers comment that the basement parking is limited, and not connected to the hotel by a lift. Climbing the stairs up to the lobby with luggage is an inconvenience.

Rating Overview

Rating trivago Rating Index based on 283 reviews across the web
7.4 /10
  • Other Sources
    7.7 /10
7.4 out of 10 based on 283 reviews