Grand Puteri

PT 3981, Jalan Masjid Abidin20100Kuala TerengganuMalaysia
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About Grand Puteri

The Grand Puteri is a five-minute walk from Masjid Abidin, the oldest mosque in the region. This hotel offers well-decorated facilities.

All rooms at the Grand Puteri have televisions with cable programming. Additionally, they include coffee makers, telephones, and hair dryers. Complimentary bottled water is provided, as well.

This hotel offers Wi-Fi in its public areas and has an outdoor swimming pool. Furthermore, the establishment has a business centre and a car park, along with a 24-hour reception desk.

There is a restaurant at this property. Guests who prefer to venture off-site for their meals are only a four-minute walk from Uncle Ng Restaurant, which serves a wide variety of Chinese dishes.

This hotel is a five-minute walk from the Payang Central Market. It's also a 10-minute stroll from Jalan Kampung Cina, which is a Chinatown district. Alternatively, guests can reach the Terengganu State Museum in under 15 minutes by car.


PT 3981, Jalan Masjid Abidin, 20100, Kuala Terengganu, Malaysia
Telephone: +60(9)6215555 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Hospitable staff members

Guests like the treatment they get from the hotel's employees. They say the workers have good attitudes and are very responsive to their needs.

A central location

This hotel is close to many mosques, a jetty and numerous food stalls, among other attractions. Guests appreciate the fantastic location and especially enjoy being within walking distance to some points of interest.

Excellent food

According to feedback, the quality of the food is very satisfying. Guests mention that many of the cuisine options are local and that everything they try is delicious.

Negative Reviews

It's hard to find the hotel

Guests clarify that the property is located behind some other buildings. As a result, they have trouble finding it on arrival.

Cleanliness shortcomings

Comments from guests indicate that the housekeepers need to do a better job. Travellers note many cleanliness-related issues ranging from excessive dust to unclean bathrooms. Many also found ants and cockroaches in their rooms and brought up how some things in the rooms were dirty when they checked in.

The Wi-Fi is not sufficient

The Wi-Fi is very slow at this property. Even more commonly, guests complain that they cannot access the Internet from their rooms, especially when staying on the hotel's upper storeys.

Rating Overview

Rating trivago Rating Index based on 440 reviews across the web
7.6 /10
  • Expedia
    7.6 /10
    7.8 /10
    5.0 /10
  • Other Sources
    7.7 /10
7.6 out of 10 based on 440 reviews