360 Xpress Citycenter

Wisma Phoenix, Jalan Song Thian Cheok93100KuchingMalaysia
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About 360 Xpress Citycenter

A self-styled budget boutique hotel, 360 Xpress Citycenter promises stylish accommodation in the heart of Kuching city centre, just a ten-minute walk from the riverfront.

The 98 en-suite bedrooms are tastefully decorated and include a range of mod-cons. Air-conditioning machines, laptop safes, mini-fridges and high-speed Wi-Fi come as standard.

360 Xpress Citycenter leaves a pantry, with microwave and fridge, and laundry facilities at the disposition of its guests. There are also printing and fax facilities available in the lobby and secure parking.

Room service is available around the clock, whilst there is a wealth of places to eat nearby. The Munch Cafe, just a couple of minutes walk away, for instance, offers Western and Asian snacks, whilst the more refined Lepau restaurant serves traditional Sarawak specialities.

The Sri Srinivasagar Temple is only a couple of minutes' walk from the hotel, whilst the Tua Pek Kong Temple is 700 metres away. The famous cat statue is also around five-minutes from the hotel by foot.


Wisma Phoenix, Jalan Song Thian Cheok, 93100, Kuching, Malaysia
Telephone: +60(82)236060 | Fax: +60(82)237070 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Free WiFi in lobby
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Incredible value hotel

When considering the facilities, location and style of this hotel, guests are pretty amazed with the value they get for their money. The hotel has a relatively classy atmosphere with decent enough, comfortable rooms. However, the value doesn't stop there. Guests are pleasantly surprised that they can do their laundry free of charge and arrange cheap transfers from the airport. To top everything off, the rooms all come with a mini-fridge, air-conditioning and safe. Not bad for a budget hotel.

Super friendly staff

In general, the hotel's personnel are considered to be extremely friendly, welcoming and hospitable.

Ideal city centre location

Travellers wanting to be in the heart of the action in Kuching couldn't hope to be better situated. Not only is the hotel within a short walk of the riverside waterfront, there are shopping malls, eateries and bars galore nearby. Guests say that everywhere is seemingly within walking distance.

Negative Reviews

Housekeeping could be improved

Guests indicate that the hotel's housekeeping is not up to standard. They say that the rooms are not cleaned thoroughly. They may be given a superficial once over at best or not even cleaned at all. Guests even wonder if the rooms are always serviced between stays. There are several complaints of dusty, mouldy rooms with bad smells, not to mention an assortment of bugs.

Rooms not for the claustrophobic

Anyone who feels queasy in small, confined spaces may wish to look elsewhere. Guests warn that the enclosed feeling of the compact rooms is worsened by the fact that there are no windows.

Internet issues

Getting online appears to be challenging at this hotel. Guests who manage to connect say that the reception is weak and unstable.

Rating Overview

Rating trivago Rating Index based on 148 reviews across the web
7.3 /10
  • Other Sources
    7.8 /10
7.3 out of 10 based on 148 reviews