Telang Usan

Ban Hock Road93732KuchingMalaysia
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About Telang Usan

The family-run Telang Usan has a three-star rating and is in a quiet, yet central location which is approximately one mile from the Waterfront Esplanade.

The 66 en-suite rooms feature a TV, radio, coffee maker, telephone, air-conditioning and mini-refrigerator. Free bottled water and Wi-Fi are also included.

Parking is also free at Telang Usan. The front desk is manned at all times and excursions can be arranged. Optional additional services include room service, laundry and dry cleaning.

Breakfast is complimentary. Local and international cuisine choices are served later in the Dulit Coffee House. Wines, snacks and drinks are also available. Neighbouring restaurants include Annuar BBQ Steamboat which is a one-minute walk away. It is a similar distance to the bamboo-baked fish and chicken dishes served at Lepau Restaurant.

A 15-minute walk takes the visitor to Tun Jugah Shopping Center and to the Sarawak Museum which is the oldest museum in Borneo. Kuching Airport is approximately six miles away.

Contact

Ban Hock Road, 93732, Kuching, Malaysia
Telephone: +60(82)415588 | Fax: +60(82)425316 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Clean rooms

The rooms here are said to be very clean and quite appealing. Travellers agree that although some aspects are a bit dated, their overall impression is that the rooms are just fine for their needs. Guests also note that the accommodation is pretty spacious.

An economical and convenient location

Travellers comment that the tariff here is more than reasonable. Family guests with accompanying children feel that the deal which includes free breakfast is particularly attractive. There are many restaurants in the area, too. Indeed, there is even a fondue restaurant right next door. The availability of free parking so close to the city centre also impresses guests.

Helpful and friendly staff

Members of staff here are reportedly extremely helpful and friendly. They are happy to assist guests with directions and recommendations. This is felt to be a really positive feature for newcomers to the area.

Negative Reviews

Lack of soundproofing

Noise is sometimes a nuisance for light sleepers staying here. They report that music from the cafe below creeps rather easily into some of the rooms. There are calls from reviewers for soundproofing measures to be improved.

Room service woes

There are claims in reviews that the room service is erratic at this property. It is even claimed that members of staff sometimes take the phone off the hook, leaving those who want to order food and drinks to their rooms a little frustrated.

Television maintenance grumbles

There are occasional reports from guests of poorly maintained TVs that don't work properly in the rooms at this place.

Rating Overview

Rating trivago Rating Index based on 164 reviews across the web
7.5 /10
  • ebookers.com
    10 /10
  • Other Sources
    7.5 /10
7.5 out of 10 based on 164 reviews