SureStay Plus by Best Western Lexington

2241 Elkhorn Road40505-4839LexingtonUSA
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About SureStay Plus by Best Western Lexington

Howard Johnson Inn Lexington, Kentucky, provides low-cost hotel accommodation about five miles from downtown. Situated just off Interstate 75, it boasts free Wi-Fi throughout and ample free parking.

Modest rooms feature an en suite bathroom with hairdryer, cable TV, tea and coffee-making facilities, air-conditioning and ironing facilities plus a desk and free newspaper. Spacious suites add microwaves, fridges and private hot-tubs. Accessible rooms are also offered.

Facilities include a 24-hour reception, meeting rooms, outdoor swimming pool, indoor hot-tub, sundeck, launderette and a business center. There’s a pet-friendly policy and children can stay free.

A complimentary continental breakfast is included daily. For lunch and dinner, there are several fast food joints and roadside restaurants within half-a-mile.

Howard Johnson Inn Lexington is about 15 minutes’ drive from the University of Kentucky and Kentucky Horse Park equestrian-themed amusement park. Blue Grass Airport is about 20 minutes’ drive away.

Contact

2241 Elkhorn Road, 40505-4839, Lexington, KY, USA
Telephone: +1(859)2932202 | Fax: +1(859)2931821 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Convenient roadside location

Many guests commented that they found this hotel's location just off the intersection of highways I-75 and I-64 to be convenient as it paved the way for hassle-free access to downtown Lexington, horse-racing tracks, area attractions and the airport. Reviewers also appreciated having shopping options, eateries and gas stations located nearby.

Basic but clean, comfy and affordable rooms

The rooms were reportedly straightforward but plenty of guests were satisfied with their rooms, often describing them as more than adequately spacious, clean and comfortable for the needs of budget-conscious travelers. The usually reasonable room rates led many guests to say their stays represented decent value for money. The free parking and free breakfast were a bonus, but a few diners said the breakfast choice was minimal.

Positive about customer service

Guests frequently paid tribute to the customer service, often calling personnel helpful, pleasant and professional. However, there were claims of occasional mix-ups with reservations on arrival.

Negative Reviews

Claims of cleanliness and maintenance issues

A few critics said they felt the building was dated and would benefit from further revamping in order to address issues they encountered like aging carpets, old TVs, tired decor, marked walls, dim lighting and broken furniture. Bathrooms that weren't always cleaned to a good standard, dirty floors and trash leftover from previous guests were among the cleanliness complaints made by some critics.

Nuisance smells and noises

There were a few claims of irritating pet odors in parts of the property. Meanwhile, light sleepers were sometimes bothered by noise from neighboring rooms and corridors, occasionally blaming thin walls for their plight.

Claims free Wi-Fi was prone to dropping

Although the free Wi-Fi access proved popular with reviewers, there were claims that the signal was prone to dropping or that network speeds were unimpressive.

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Rating Overview

Rating trivago Rating Index based on 1086 reviews across the web
7.1 /10
  • Other Sources
    7.4 /10
7.1 out of 10 based on 1086 reviews