Hotel Eccleston Square

37 Eccleston SquareSW1V 1PBLondonUnited Kingdom
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About Hotel Eccleston Square

Hotel Eccleston Square Hotel is the most technologically-equipped hotels in London. Despite being so modern, the hotel maintains a very traditional look on the outside combined with a timeless and elegant atmosphere inside. The hotel also features a fitness centre, restaurant and bar.

Guest rooms feature a keypad to control everything in the room including the music and lighting. Also included are smart phone docks, a Nespresso machine, an HD 3D Neo Plasma television, safe, under-floor heating, complimentary aromatherapy products and beds with massage settings.

The hotel also features in-room massage service, tennis courts and complimentary Wi-Fi throughout the property.

Bistrot on the Square specializes in international dishes served in a relaxed and comfortable atmosphere that includes an open fireplace.

Hotel Eccleston Square is located close to many attractions such as Buckingham Palace and there are many galleries, retail shops and fine dining restaurants located within walking distance. The Gatwick Express is only a 2-minute walk away.

Contact

37 Eccleston Square, SW1V 1PB, London, United Kingdom
Telephone: +44(203)4891000 | Fax: +44(203)4891010 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Very High-Tech Hotel with Unique Services

Eccleston Square is full of advanced technology that most guests wouldn’t dream of seeing in a hotel room. These gadgets allow guests to maximize comfort and make a stay at the hotel as enjoyable and relaxing as possible.

The Guest Rooms are Incredible

The guest rooms at this hotel are very new and immaculately clean and well-maintained. Everything you need and more is available in the room and the incredibly comfortable beds allow for a very good night’s rest.

The Service at Eccleston Square is Top Notch

The service provided by the staff at this hotel is perfect. They are down-to-earth, always smiling and always willing to help out in any way to ensure guests have the best possible stay. Any issues that arise are resolved promptly.

Negative Reviews

Guest Rooms are Small and Dark

The guest rooms at Eccleston Square are so small you can barely open your suitcase. Some guests have also reported that although the rooms are very high-tech, the lighting is very dim and many of the electronics don’t work.

Questionable Check-in and Check-out Policies

There are no options for early check-in or early check-out even for guests who are staying for more than one night. Some guests also reported that they were not provided with a paper bill upon check-out. Instead, they were emailed a copy and when there are discrepancies in the bill, staff argue the charges and sometimes do not provide a refund.

The Continental Breakfast is not Very Good

The continental breakfast at Eccleston Square is served in a room that is more likened to a corridor that is cold, noisy and crowded. Some guests have said the food was of poor quality with few choices available and the cocktail servers are unfamiliar with some of the ingredients that go into some of the basic cocktails.

Rating Overview

Rating trivago Rating Index based on 669 reviews across the web
8.5 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    8.4 /10
8.5 out of 10 based on 669 reviews