Queensway Hotel, Sure Hotel Collection by Best Western

147-149 Sussex GardensW2 2RYLondonUnited Kingdom
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About Queensway Hotel, Sure Hotel Collection by Best Western

Located near Hyde Park and Paddington rail station, the Queensway Hotel, Sure Hotel Collection by Best Western offers a variety of affordable rooms and complimentary Wi-Fi in public areas.

All rooms are en-suite and include amenities such as a flat-panel TV with digital channels, hair dryers, direct dial phones and tea and coffee making facilities. Irons and boards are available to loan from reception.

Facilities at the Queensway Hotel, Sure Hotel Collection by Best Western include automatic wake up calls, luggage storage and 24-hour reception services. Late check-in and concierge advice are also available.

The guesthouse serves a complimentary continental breakfast. Nearby dining choices include the Ask Italian and the Mad Bishop & Bear.

Attractions in the area include Apsley House, Kensington Gardens and the Sherlock Holmes Museum. Oxford Street is within walking distance of the property and Buckingham Palace is two miles away.


147-149 Sussex Gardens, W2 2RY, London, United Kingdom
Telephone: +44(20)77237749 | Fax: +44(20)72625707 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Express check-in / out
  • Free WiFi in lobby
  • Lift
  • Non-smoking rooms
  • Washing machine

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Good value for money.

Guests often describe the Queensway as offering good value for money. Nightly rates seem to compare favourably to many of the other hotel options in London. Plus, the complimentary breakfast is a nice touch.

Impressive customer service.

Staff sound like they have great customer service all wrapped up. Guests arriving late were not made to feel awkward in any way. Plus, the staff are happy to share their knowledge about the local area and about how to make the most of your trip to the capital.

Nice rooms.

Although a fair number of guests remark that the rooms are on the small side, most agree that they are clean and comfortable regardless. Reviews of the beds seem a little mixed but that may be down to personal taste. Other than that, the rooms seem fine for the price.

Negative Reviews

No air-conditioning.

The lack of air-conditioning can be problematic, especially if you are staying on dates over the summer. There don’t appear to be any fans provided so you may have to open the windows and leave yourself at the mercy of London noise.

Wi-Fi doesn’t reach all rooms.

While the Queensway offers free Wi-Fi in the public areas of the hotel, it is not available in all of the guest rooms. Understandably, this was a cause of frustration to many guests. If you absolutely need an Internet connection during your stay, you may want to look elsewhere.

Some noise concerns.

As you’ll be staying in the capital, you shouldn’t expect to escape traffic noise, especially if you open the windows to cool the room down. Furthermore, some guests comment that they also thought internal noise was an issue. Ear plugs may be beneficial.

Rating Overview

Rating trivago Rating Index based on 1375 reviews across the web
6.6 /10
  • ebookers.com
    6.2 /10
  • Catch it
    7.4 /10
  • Other Sources
    6.9 /10
6.6 out of 10 based on 1375 reviews