Embassy Suites by Hilton Lubbock

5215 South Loop 28979424LubbockUSA
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About Embassy Suites by Hilton Lubbock

The Embassy Suites by Hilton Lubbock boasts a beautiful open air atrium with fishpond and waterfalls and is known as the only all-suite hotel in the area.

Each suite benefits from a bedroom with separate living area, microwave, fridge, coffeemaker, internet access and two televisions.

The indoor pool is the perfect place to start the day or the more active will enjoy spending time in the hotel fitness center. Complimentary drinks and snacks are available at the Evening Reception which is also a great place to network.

Canaletto’s is a fusion of Italian and Texas and is open daily for dinner. Breakfast is also served here with a range of hot menu items made to order.

The Embassy Suites by Hilton Lubbock is located close to the South Plains Mall, Buddy Holly Center, Science Spectrum Museum, Silent Wings Museum and Joyland Amusement Park.

Contact

5215 South Loop 289, 79424, Lubbock, TX, USA
Telephone: +1(806)7717000 | Fax: +1(806)7717100 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Convenience store
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Happy hour reception is a lovely treat

The complimentary happy hour reception which takes place every evening allows guests to mingle with each other, meet new people and have a few drinks and some snacks. You can have alcoholic drinks as well as soft drinks and the food varies with such delights as pasta salads, fruit, vegetables, chips and dips. It is a really nice way to start your evening before going for dinner.

Perfectly located for a university visit

Texas Tech University is less than ten minutes' drive away and many previous guests have stayed here when visiting the university or when dropping their children off and just on the other side of the Texas 289 Loop is South Plains Mall where there are many stores and restaurants and also a cinema where you can catch a movie.

Lots of space available in the communal areas

If you are staying on business or you just want a change of surroundings other than your room then the hotel's open areas have plenty of space available for you to plug in your laptop and get on with some work or just to sit down and relax with a book or newspaper.

Negative Reviews

A long wait at breakfast

There is a wide selection of food available at breakfast including cooked to order eggs, but according to reports from previous guests these are made from powdered eggs and it can take up to 20-minutes just to cook an omelet.

Dirty carpets are unpleasant to walk on

The carpets in rooms and throughout the hotel are dirty and when walking barefoot or in socks you will be left with black feet which is quite unpleasant and they need either replacing or at the very least to be given a really thorough deep clean.

Inattentive and unhelpful staff

Staff don't always go out of their way to help and don't give the impression that they are happy to be doing their job or happy to welcome guests.

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Rating Overview

Rating trivago Rating Index based on 2437 reviews across the web
8.9 /10
  • Expedia
    8.7 /10
  • Hotels.com
    9.2 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    8.8 /10
8.9 out of 10 based on 2437 reviews