Holiday Inn & Suites Makati

Glorietta Mall,Palm Drive, Ayala Center1224MakatiPhilippines
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About Holiday Inn & Suites Makati

The Holiday Inn & Suites Makati is situated right in Ayala Center in the Central Business District. This hotel is connected to Glorietta Shopping Mall and caters for both business and pleasure guests.

Rooms, 32 square meters in size, offer a garden or city view. Furthermore, wired and wireless internet is provided as well as a 40-inch LED TV, a mini bar and refrigerator.

The Holiday Inn & Suites Makati features a spa and fitness center as well as an outdoor pool. Live entertainment is also offered and a host of event rooms all on-site.

Two bars and a restaurant feature at this hotel. Offering breakfast, lunch and dinner is the on-site Flavors restaurant and for drinks, the Citron Lobby Bar and OZ Bar.

Nearby places of interest include Greenbelt Malls, Ayala Museum and a host of top-rated restaurants.

Contact

Glorietta Mall,Palm Drive, Ayala Center, 1224, Makati, Philippines
Telephone: +63(2)9090888 | Fax: +63(2)9090889 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage
  • Sauna

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Connected to Glorietta Shopping Center

Guests have been very happy with this hotel's close proximity to Glorietta Shopping Center. This afforded guests the opportunity to find top-rated restaurants and great shops within walking distance of their accommodation.

Security at large

Many guests have commented that this is a very safe and secure hotel. It is not only situated in a clean and safer part of Manila, Makati but also employs a security team for the benefit of guests and their safety.

Business travels are made pleasurable

Due to the amenities offered at this hotel, like free Wi-Fi, and its location in the heart of the central business district, this hotel does see a lot of business-orientated guests. These guests have been very happy to recommend this hotel. Check in was efficient, staff were professional, the convenience of the well-equipped 24-hour business center and the five meeting rooms on-site all added to a great stay at this hotel for guests doing business.

Negative Reviews

Little recognition of IHG Elite Status

This does not affect all guests but for the guests concerned, this proved to be a negative at this hotel. Guests who have stayed multiple times at the Holiday Inn hotels receive a higher level status with every stay. Guests have complained that this hotel was not good at recognizing guests with a higher status and did not afford them the elite and prioritized service they were entitled to.

Customer-service not at its usual standard

In many reviews regarding the Holiday Inn hotel, the customer-service and friendly staff have been praised extensively. This hotel however has not received such reviews. Staff were said to at least get the job done but not with as much friendliness as what would be expected and appreciated.

Attention to detail lacking

The general cleanliness of the rooms at this hotel have not been well reviewed. Simple attention to detail when it comes to cleaning and washing of rooms will go a long way.

Rating Overview

Rating trivago Rating Index based on 1555 reviews across the web
8.6 /10
  • ebookers.com
    9.3 /10
  • Other Sources
    8.0 /10
8.6 out of 10 based on 1555 reviews