Hotel Family Apartment@mahkota Melaka

House / Apartment
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About Hotel Family Apartment@mahkota Melaka

Offering resort-style accommodation in the middle of Malacca's historical heritage centre, Hotel Family Apartment@mahkota Melaka offers immaculately manicured grounds and extensive outdoor facilities.

The apartment boasts pool and garden views from the balcony. Free Wi-Fi is available for guests, as are a flat-screen TV and DVD player. The kitchenette comes equipped with a fridge, toaster, and electric kettle.

The hotel itself features a tennis court, a large pool with a water slide, and a terrace. Free parking is available on site.

Guests at Hotel Family Apartment@mahkota Melaka can purchase meals at the on-site restaurant throughout the day. Travellers can also venture into the city to enjoy the flavours of restaurants such as Sirocco or The Fat Bee.

Melacca's most famous attractions are easily accessible from this hotel. For example, the Porta de Santiago is just over five minutes away, and Jonker Street is accessible within ten minutes.

Top amenities

  • Free WiFi
  • Kitchen / Kitchenette
  • A/C
  • Parking
  • Balcony / Terrace
  • Washing machine
  • TV / Entertainment
  • Hairdryer
  • Pool
  • Non-smoking rooms

All amenities

Hotel facilities

  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Satellite TV
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great location

Travellers from around the world raved about this hotel's location. Guests had no trouble accessing some of the city's most famous destinations. Visitors also noted that it was very easy for them to find good food in the neighbourhood.

Swimming pool

Guests appreciated the extensive facilities of the resort. Those with children found the pool and water slide area especially entertaining. It made it easy for those recovering from long journeys to relax before exploring Malacca.

Negative Reviews

Needs lots of work

According to many visitors, this facility could use some serious updating. While they appreciated the size of the grounds, they thought that the hotel management should have paid more attention to the interiors. Numerous guests said that their rooms felt like they had not been updated in decades. Many complained about dirt, insects, and stains in the rooms.

Key-card issues

Many reviewers had issues with their key cards at this property. Guests said that the card readers were much too sensitive to cell phones.

No free Wi-Fi

Guests often complained about the lack of free Wi-Fi at this hotel. Travellers said that they expected at least a basic connection in the lounge from a resort, but this was not provided.

Rating Overview

Rating trivago Rating Index based on 268 reviews across the web
6.4 /10
  • Hotels.com
    5.8 /10
  • Other Sources
    8.0 /10
6.4 out of 10 based on 268 reviews