SureStay Plus by Best Western San Antonio Fort Sam Houston

6900 North IH 3578218San AntonioUSA
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About SureStay Plus by Best Western San Antonio Fort Sam Houston


6900 North IH 35, 78218, San Antonio, TX, USA
Telephone: +1(210)7983900 | Fax: +1(210)7981891 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Central Base.

Within a brief, ten-minute walk of the contemporary property in either direction, residents come across a wide range of central attractions, such as restaurants, shopping centers, and entertainment venues. Transportation depots, museums, and like attractions are also just around the corner.

Marked Hospitality.

Upon one's initial instance of arrival, a slew of professional and courteous personalities leap to meet the acquaintance of guests. Reception are forward in suggesting restaurants and like places of interest. Soon to follow, offers to assist visitors with settling into their rooms are not uncommon. Such wholesome cordiality and professionalism are carried out through the entirety of one's residence.

Well-Appointed Lodgings.

The provided sleeping arrangements at Mainstay Suites by Fort Sam Houston are guaranteed to impress regarding that of convenience and modern luxury. Each of the comfortably adorned suites include flat-screen televisions, equipped kitchens, and pull-out sofas, among other conveniences such as complimentary toiletries and comfortable linen bedding.

Negative Reviews

Dirt Dwells.

Previous inhabitants of Mainstay Suites by Fort Sam Houston have expressed their dissatisfaction with this contemporary hotel's standard of cleanliness, as it is lacking considerably. Many of the kitchen utensils are reported to appear unclean and recently used, as have towels and stained bedding. Poorly vacuumed carpets and heavy dust accumulation likewise detract from the quality of select suites.

Noisy Surroundings.

As this contemporary hotel nears the bustling activity of the local downtown, the subsequent night-life often deducts from the soundness of sleep. Former inhabitants have borne complaint over disruptive commotion from rowdy passersby, neighboring establishments, and nearby trains.

Limited Wi-Fi.

While Mainstay Suites by Fort Sam Houston provides guests with complimentary Wi-Fi, some have faced notable difficulty when attempting to gain access from much of the property. Due to poor routing systems, many of the suites and residents' facilities are subject to little-to-no wireless internet connectivity.

Rating Overview

Rating trivago Rating Index based on 325 reviews across the web
7.4 /10
  • Other Sources
    7.6 /10
7.4 out of 10 based on 325 reviews