Hotel Keio Plaza Tokyo

2-2-1 Nishi-Shinjuku, Shinjuku-Ku Tokyo160-8330Japan
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About Hotel Keio Plaza Tokyo

Keio Plaza is a luxury hotel in Shinjuku near Meiji Jingu Shrine and close to a Tokyo Metro station.

Rooms and suites provide climate control, free Wi-Fi, blackout curtains, LED TV, private bathroom with shower/tub combination, free toiletries and hair dryer, in-room safe and fridge.Keio Plaza also offers themed rooms.

Keio Plaza features concierge services, a fitness center, business center, outdoor seasonal pool, nursing room, Japanese tea room and hair salon.

Eleven different restaurants are available to guests, from Japanese cuisine to European. Authentic Sushi, Teppan-Yaki and Soba are served, as well as a buffet and 24-hour restaurant. 24-hour room service is available as well.

Shinjuku Gyoen National Garden is less than two kilometers away. Mosaic Street, a shopping area, is about nine minutes to walk. The Metro is within a five minute walk making it easy to explore the huge city of Tokyo and nearby other neighborhoods. This accommodation is also known as Keio, Keio Hotel, Keio Hotel Tokyo Plaza, and Keio Plaza Tokyo.


2-2-1 Nishi-Shinjuku, Shinjuku-Ku , Tokyo, 160-8330, Japan
Telephone: +81(3)33440111 | Fax: +81(3)33458269 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Great rooms

Many guests liked the modern rooms and the space provided. As real estate is a premium in Tokyo larger rooms are hard to come by. Comfortable beds and well appointed bathrooms were among the amenities guests loved. Some rooms provide a great view over the city.

Location is a selling point

Located five minutes from Central Station Shinjuku this hotel makes it easy to explore Tokyo using public transport. The hotel also provides shuttles to Disneyland Tokyo. The neighborhood is clean and safe. Shops and restaurants are within a few minutes which makes it easy to not have to venture too far in the evening.

Staff is exceptional

Friendly, welcoming and helpful, the staff offers great customer service. They will be there to help you with recommendations and directions or arranging airport transportation and other tickets or reservations.

Negative Reviews

On-site restaurants expensive

Several guests felt that the restaurants that are in-house are expensive and preferred to visit other restaurants in the area as there are plenty of choices around.

Some rooms not yet updated

Some rooms have been recently updated, while others have not. Guests who received a non-updated room complained about the looks as they are not shown on the hotel website. If you make a reservation you might want to request an updated room.

Large hotel can lead to issues

With 1400 rooms this hotel is quite big, and some guests felt that this made their stay more anonymous and that the service suffered at peak times because of high volume. You might have to wait a bit at the front desk due to this if the place is fully booked.

Rating Overview

Rating trivago Rating Index based on 2197 reviews across the web
8.6 /10
  • Expedia
    8.6 /10
    8.7 /10
  • Zoover
    8.0 /10
    10 /10
    10 /10
  • Other Sources
    8.5 /10
8.6 out of 10 based on 2197 reviews