BEST WORLD KINDAI HOTEL

The hotel offers a comfortable and strategic urban retreat, with its rooftop pool providing a memorable city view that guests frequently highlight as a signature feature. It is an ideal choice for families seeking a convenient and enjoyable stay, offering amenities like a dedicated kids' play area and spacious rooms. Business travelers will appreciate its central location and well-equipped meeting facilities, while couples can find a relaxing and romantic escape. Guests consistently praise the hotel's overall cleanliness, comfortable accommodations, and the attentive service provided by the staff. To enhance your experience, consider requesting a room on a higher floor for a better view, and be mindful that some rooms may experience noise from the street or corridors.

Facilities & Amenities
Guests generally find the hotel's facilities to be comprehensive and well-maintained. The rooftop pool on the 7th floor is a popular highlight, offering a refreshing experience with city views, and includes a dedicated area for children. A fitness center is available for guests to maintain their routines, though some note it is not particularly large. The hotel provides free Wi-Fi throughout, though some guests experienced slow connectivity. Other conveniences include a mini-fridge and complimentary snacks and drinks in the rooms, which are much appreciated. The lobby offers a welcoming atmosphere with popcorn, cotton candy, tea, coffee, and cold drinks for guests. However, some guests noted that the lift can be small and occasionally slow, and there was a specific complaint about the cleanliness and air circulation of a toilet on the second floor.

Cleanliness & Room Comfort
The hotel rooms are consistently described as spacious, clean, and comfortable, contributing to a restful stay. Guests frequently commend the comfortable beds and soft pillows, ensuring a good night's sleep. In-room amenities are generally complete, including functioning air conditioning and hot water in the bathrooms. Many rooms offer pleasant city views, enhancing the overall ambiance. However, a recurring concern is the poor soundproofing in some rooms, with guests reporting significant noise from both the street (even on higher floors) and the corridors. While most rooms are well-maintained, a few guests reported minor issues such as stains on bed linen or a bad smell in the toilet at night, and some noted slow service in cleaning welcome drink glasses.

Dining & Food Quality
The hotel's dining options receive generally positive feedback, particularly the breakfast. Guests frequently praise the breakfast variety, noting a wide selection of dishes, including local Banjar specialties like "bilungka ba karuk" and "telang masak asam," which are highly appreciated for their authentic taste. The restaurant itself is described as clean and comfortable, with ample seating. While many find the food delicious and satisfying, some recent reviews indicate a decline in food quality, with complaints about bad quality fruit, poorly cooked instant noodles, and cold or unappetizing fish and chicken served at the buffet. Room service is available, though some guests found it to be slow, especially at night, and noted that certain dinner menu items might only be available for in-room dining.

Location & Accessibility
The hotel boasts a highly strategic location in the heart of Banjarmasin, situated directly on the main road. This central position makes it easily accessible and convenient for guests to reach various destinations, including the city center, shopping malls, and other attractions. It is also noted to be approximately 40 minutes from the airport. The hotel's proximity to a minimarket right next door is a significant convenience for guests. While parking is available, it is often described as not very spacious or narrow, particularly in the front. However, the hotel offers valet parking service, which is highly appreciated by guests as it alleviates parking concerns and ensures vehicles are managed efficiently by the security staff.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and politeness. Guests frequently highlight the quick check-in process and the staff's willingness to provide detailed information about hotel facilities. Housekeeping is noted for being very polite and maintaining room cleanliness. The valet service is particularly commended for its efficiency and the helpfulness of the security personnel in managing parking. While most interactions are positive, a few guests reported instances of unresponsive service regarding requests like room changes or addressing issues like non-functioning water heaters. There were also isolated comments about some receptionists being less friendly or unaccommodating when handling complaints.

Additional Information
The hotel offers several unique aspects that enhance the guest experience. Guests appreciate the complimentary mini-bar in the rooms, although some recent reviews noted inconsistencies in its replenishment. The hotel provides a kids' play area, making it a suitable choice for families traveling with children. For added security, access to guest corridors requires a key card, which guests find reassuring. The hotel also features a lounge on the 8th floor, offering a space for relaxation, though some guests found it to be quiet or empty during their visit. The hotel is noted for its pet-friendly policy, accommodating guests traveling with their companions. Additionally, the hotel is a popular venue for meetings and seminars, with facilities that are well-regarded by event organizers.