380-0922, Japan, Nagano, 1-1 Nanase, Nagano
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Chateraise Hotel Nagano
Chateraise Hotel Nagano
Chateraise Hotel Nagano
Chateraise Hotel Nagano
Chateraise Hotel Nagano

Good to know

  • Panoramic 10th-floor restaurant

    Dine at the 10th-floor observation restaurant, offering a buffet and scenic views of the surrounding area.

  • Photogenic retro-modern architecture

    Discover unique photo opportunities within the hotel's retro-modern interior, retaining elements from its former Melpark Hall era, including a grand entrance staircase.

  • Prime location near Nagano Station

    Enjoy easy access to Nagano Station, located within a short walking distance, making it convenient for exploring the city.

  • Renovated guest rooms

    Experience refreshed accommodations with guest rooms that underwent renovations in July and November 2023.

  • On-site Chateraise Sweets Plaza

    Explore the hotel's ground floor, which features a Chateraise shop with the brand's largest selection of sweets, wines, and gifts, plus a YATSUDOKI CAFE.

  • Unlimited Chateraise ice cream

    Indulge in a wide variety of Chateraise ice cream flavors, available for guests to enjoy at any time in the lobby and near the public bath.

This summary was created by AI and might not be 100% accurate.

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Reviews

8.4
Very good
based on 766 ratings from top 
sites

Review summary

Summarized by AI from 100+ reviews · Last updated: 8 Sept 2025

This hotel is a haven for sweets enthusiasts, offering a unique experience centered around its generous confectionery program. Its signature feature is the unlimited ice cream and complimentary welcome cakes, which consistently delight guests upon arrival and throughout their stay. The hotel is particularly well-suited for families seeking a fun and indulgent getaway, as well as couples looking for a sweet escape. Business travelers also find comfort in the spacious accommodations and convenient amenities. Many guests appreciate the hotel's prime location near the main train station and the attentive service provided by the staff. To make the most of your visit, be sure to take full advantage of the diverse sweet offerings and consider exploring the top-floor public bath for relaxation after a day of sightseeing.

Rated above average for Nagano

Guest reviews

Excellent27%
Very good21%
Good20%
Fair10%
Poor22%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Parking
  • A/C
  • Restaurant

All amenities

Property amenities

  1. Lift
  2. Parking
  3. Non-smoking rooms
  4. Restaurant
  5. 24-hour reception
  6. Free WiFi in public areas
  7. Luggage storage
  8. Housekeeping
  9. WiFi

Room amenities

  1. Air conditioning
  2. Free WiFi in rooms

Accessibility

  1. Accessible parking

Location

380-0922, Japan, Nagano, 1-1 Nanase, Nagano

Distance from Chateraise Hotel Nagano

Nagano:0.5 km

Tokyo International Airport:188.1 km

Nagano:0.4 km

Matsushiro Castle:8.8 km

Nagano Olympic Stadium:7.6 km

Arato Castle:19 km

Nagano U Stadium:7.5 km

ビッグハット:1.7 km

Nagano Prefectual Art Museum:1.9 km

Hokusai Museum:12.4 km

Chausuyama Zoo:9.5 km

北野美術館:6.2 km

Explore nearby attractions

Property info

380-0922, Japan, Nagano, 1-1 Nanase, Nagano

Frequently Asked Questions about Chateraise Hotel Nagano

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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