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DoubleTree by Hilton Hotel Kuala Lumpur (Kuala Lumpur, Malaysia)

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DoubleTree by Hilton Hotel Kuala Lumpur (Kuala Lumpur, Malaysia)

About DoubleTree by Hilton Hotel Kuala Lumpur

The DoubleTree by Hilton Kuala Lumpur hotel is 10 minutes walk from the famous Petronas Twin Towers and is situated near the centre of downtown Kuala Lumpur. Modern guest rooms feature satellite TV, Wi-Fi, signature Doubletree Sweet Dreams bedding, sofa and complimentary bathroom amenities. Maintain any fitness regime in the on-site gym or cool off in the outdoor saltwater swimming pool. Business travellers also have access to the 24 hour business facilities including 37,000 sq.ft of available meeting space. Guests can indulge any taste, with five hotel restaurants to choose from including the award winning Makan Kitchen, the Axis Lounge, The Food Store, the Cellar Door and for lovers of Italian, Tosca. The hotel offers guests a complimentary shuttle bus to nearby attractions and guests are spoilt for choice with the Kuala Lumpur Convention Center, The Intermark and the Pavilion Kuala Lumpur within easy walking distance.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.8
trivago Rating Index based on 6732  reviews from:
  • Hotels.com(8.6/10)
  • LocationExcellent  (8.9 / 10)
  • RoomsExcellent  (8.6 / 10)
  • ServiceExcellent  (8.8 / 10)
  • CleanlinessExcellent  (9.1 / 10)
  • Value for moneyVery good  (8.3 / 10)

Positive Reviews

positive:

Great Recreational Facilities

The pool and the on-site gym rated positively across a number of reviews with many previous guests remarking how clean and well kept these areas were by hotel staff.

positive:

Bountiful Breakfast Buffet

The Makan Kitchen is renowned for its food and breakfast is no different, with a number of past visitors commenting on the delicious buffet and made to order dishes. Visitors who ate in one of the other four restaurants also commented on the fresh tasty breakfast options available.

positive:

Excellent Executive Lounge

A number of business travellers and Diamond or above Hilton Honours members who stayed on the executive floor, and thus had access to the executive lounge, raved about the standard of the lounge commenting on the view, food and complimentary drinks available.


Negative Reviews

negative:

Problems With Cleaning

Whilst this hotel had some good reviews about the cleanliness of common areas, a number of reviewers were not at all happy about the standard of cleaning in the rooms, with some citing moldy tiles and foul smells from bed linen as major turn-offs.

negative:

Miscommunication Between Staff

Some visitors to the hotel remarked that they had tried to communicate to staff their special needs during their stay, but these were not passed onto or listened to correctly by staff, which resulted in these guests not receiving their additional amenity and thus these guests left less than positive reviews about inter-staff communication.

negative:

Dodgy Wi-Fi

A common complaint amongst previous guests to the hotel was the lack of a stable WI-Fi signal. It seems that visitors did not have any trouble getting onto Wi-Fi but had great difficulty staying on and doing basic tasks, as the signal strength was very week and its capacity overloaded.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Gym
  7. Parking
  8. Terrace
  9. Hotel bar
  10. Pool bar
  11. Outdoor swimming pool
  12. Conference rooms
For children
  1. Cot
  2. Childcare
  3. Organized activities for kids
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer
  5. Electric kettle
  6. Air conditioning
  7. Cosmetic mirror
  8. Minibar
  9. Satellite TV
  10. Desk
  11. Sitting area
  12. Telephone
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

348 Jalan Tun Razak , 50400 , Kuala Lumpur , Malaysia
Telephone: +60 321727272 | Fax: +60 321727270 | 

Frequently Asked Questions about DoubleTree by Hilton Hotel Kuala Lumpur

  • Is there a pool area at DoubleTree by Hilton Hotel Kuala Lumpur?

    Yes, DoubleTree by Hilton Hotel Kuala Lumpur offers 2 pool areas.

  • Are pets allowed at DoubleTree by Hilton Hotel Kuala Lumpur?

    No, DoubleTree by Hilton Hotel Kuala Lumpur doesn’t allow pets.

  • Is parking available at DoubleTree by Hilton Hotel Kuala Lumpur?

    Yes, DoubleTree by Hilton Hotel Kuala Lumpur provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at DoubleTree by Hilton Hotel Kuala Lumpur?

    Check-in at DoubleTree by Hilton Hotel Kuala Lumpur is available from: . Check-out time is by .

  • Where is DoubleTree by Hilton Hotel Kuala Lumpur located?

    DoubleTree by Hilton Hotel Kuala Lumpur is located in 348 Jalan Tun Razak, 50400, Kuala Lumpur, Malaysia.