DoubleTree by Hilton Hotel Kuala Lumpur, Malaysia - www.trivago.com.my

DoubleTree by Hilton Hotel Kuala Lumpur (Kuala Lumpur, Malaysia)

DoubleTree by Hilton Hotel Kuala Lumpur (Kuala Lumpur, Malaysia)

About DoubleTree by Hilton Hotel Kuala Lumpur

The DoubleTree by Hilton Kuala Lumpur hotel is 10 minutes walk from the famous Petronas Twin Towers and is situated near the centre of downtown Kuala Lumpur. Modern guest rooms feature satellite TV, Wi-Fi, signature Doubletree Sweet Dreams bedding, sofa and complimentary bathroom amenities. Maintain any fitness regime in the on-site gym or cool off in the outdoor saltwater swimming pool. Business travellers also have access to the 24 hour business facilities including 37,000 sq.ft of available meeting space. Guests can indulge any taste, with five hotel restaurants to choose from including the award winning Makan Kitchen, the Axis Lounge, The Food Store, the Cellar Door and for lovers of Italian, Tosca. The hotel offers guests a complimentary shuttle bus to nearby attractions and guests are spoilt for choice with the Kuala Lumpur Convention Center, The Intermark and the Pavilion Kuala Lumpur within easy walking distance.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

348 Jalan Tun Razak, 50400, Kuala Lumpur, Malaysia

Rating overview

9.0
trivago Rating Index based on 6212  reviews from:
  • Location
    Excellent  8.9 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews

positive:

Great Recreational Facilities

The pool and the on-site gym rated positively across a number of reviews with many previous guests remarking how clean and well kept these areas were by hotel staff.

positive:

Bountiful Breakfast Buffet

The Makan Kitchen is renowned for its food and breakfast is no different, with a number of past visitors commenting on the delicious buffet and made to order dishes. Visitors who ate in one of the other four restaurants also commented on the fresh tasty breakfast options available.

positive:

Excellent Executive Lounge

A number of business travellers and Diamond or above Hilton Honours members who stayed on the executive floor, and thus had access to the executive lounge, raved about the standard of the lounge commenting on the view, food and complimentary drinks available.


Negative Reviews

negative:

Problems With Cleaning

Whilst this hotel had some good reviews about the cleanliness of common areas, a number of reviewers were not at all happy about the standard of cleaning in the rooms, with some citing moldy tiles and foul smells from bed linen as major turn-offs.

negative:

Miscommunication Between Staff

Some visitors to the hotel remarked that they had tried to communicate to staff their special needs during their stay, but these were not passed onto or listened to correctly by staff, which resulted in these guests not receiving their additional amenity and thus these guests left less than positive reviews about inter-staff communication.

negative:

Dodgy Wi-Fi

A common complaint amongst previous guests to the hotel was the lack of a stable WI-Fi signal. It seems that visitors did not have any trouble getting onto Wi-Fi but had great difficulty staying on and doing basic tasks, as the signal strength was very week and its capacity overloaded.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Lift
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer
Sports facilities
  1. Fitness
For children
  1. Organised activities for kids

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

348 Jalan Tun Razak , 50400 , Kuala Lumpur , Malaysia
Telephone: +60 321727272 | Fax: +60 321727270 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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