博多駅前エスビーホテル

The hotel is primarily recognized for its exceptional proximity to Hakata Station, making it a highly convenient choice for travelers. Its signature feature is its ability to offer affordable accommodation without compromising on essential comforts, consistently praised for its cleanliness despite the building's older appearance. This makes it an ideal fit for business travelers seeking a practical and well-located base, budget-conscious individuals looking for great value, and sightseers who prioritize easy access to transportation and local attractions. Guests frequently highlight the hotel's commitment to maintaining a clean environment and the helpfulness of its staff. To ensure a smooth stay, guests should note that some in-room amenities like kettles or specific toiletries may need to be requested or brought along, and the traditional key system requires leaving the key at the front desk when departing the hotel.

Facilities & Amenities
Guests appreciate the practical facilities available, enhancing their stay without adding unnecessary frills. On-site parking for motorcycles is a notable and highly valued feature, though guests are advised to call in advance to confirm availability and understand the associated fees. For general use, coin laundry facilities and a microwave are provided, offering convenience for longer stays. The hotel also features vending machines for drinks and snacks. While the rooms are generally well-equipped, guests should be aware that certain in-room amenities such as kettles, cups, and tea/coffee bags are not standard and must be borrowed from the front desk. Similarly, toiletries like toothbrushes and shavers are typically available at the front desk rather than in the room. Most rooms offer Wi-Fi, though some guests reported occasional connectivity issues. The air conditioning system is centrally controlled, meaning individual room temperature adjustments are not possible, which can be a minor inconvenience for some.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with many guests noting that despite the building's age, rooms and common areas are well-maintained and spotless. Most guests found the rooms to be spacious for a business hotel, offering ample space to spread out luggage, though a few found them to be on the smaller side. The beds are generally considered comfortable, ensuring a restful night's sleep, although some guests found the pillows to be too soft. The bathrooms, while often described as having an older design, are praised for their cleanliness and good water pressure and temperature. However, some specific issues were noted, including occasional drainage problems or mold in the shower head holder, and a few instances of a cold toilet seat or a sweaty smell from the bathtub curtain. Noise levels can be a concern, with reports of thin walls allowing sounds from adjacent rooms or drainage, and some rooms experiencing a humming noise from boilers or outdoor units.

Dining & Food Quality
The hotel offers a Japanese breakfast buffet for an additional charge, which receives mixed but generally positive feedback. Many guests found the breakfast to be simple yet delicious, particularly praising the rice and miso soup. Some appreciated the variety for the price, considering it sufficient for a good start to the day. However, a few guests noted that the menu could be repetitive for longer stays, with certain items like eggs or sausages not consistently available. The selection of drinks is somewhat limited, primarily offering hot options like coffee and corn soup. While the breakfast is not universally lauded, most guests found it to be a good value option. For other meals, the hotel's location is a significant advantage, with numerous restaurants and eating places conveniently located nearby, though some noted that establishments close early in the immediate vicinity of the station.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, being just a short walk, typically within five minutes, from Hakata Station. This prime position offers excellent accessibility to various transit options, including the JR lines, subway, and the bus terminal, making it incredibly convenient for exploring the city or commuting for business. Guests appreciate being able to reach the hotel via pedestrian bridges or underground passages from the station. The immediate surroundings are well-equipped with multiple convenience stores such as Seven, FamilyMart, and Lawson, all within a minute's walk. Additionally, a wide array of restaurants and eating places are easily accessible, providing diverse dining options. While some first-time visitors initially found the route from the station a bit tricky, the overall consensus is that the location offers both convenience and a relatively quiet environment despite its urban setting.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the front desk for their courteous and efficient service, including providing detailed guidance about the local area and assisting with various requests. Many reviewers highlighted instances of staff going above and beyond, such as offering tools for repairs or providing warm concern during unexpected travel issues. The check-in process is generally smooth, and the hotel offers the convenient service of early luggage storage before check-in. Guests also appreciate the staff's willingness to provide items like kettles or deodorant spray upon request. The traditional key system, where guests leave their room key at the front desk when leaving, is a unique aspect of the service. Overall, the staff's commitment to providing a positive and supportive experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware of a few specific details that enhance or define the stay. The hotel has a unique motorcycle parking facility, which is a significant advantage for riders, though it's limited and requires advance phone reservation and a daily fee. For those booking specific room types, some "reason rooms" are offered at a lower price due to minor issues like noise from outdoor units or boilers, which some guests found tolerable given the cost savings. The hotel operates a traditional key system where guests are expected to leave their physical room key at the front desk when they go out. An accommodation tax is added to the reservation price, which guests should factor into their budget. While smoking rooms are available, some guests suggested the inclusion of air purifiers or deodorizing sprays to improve comfort. Lastly, some guests noted the absence of a luggage rack in rooms, which could be an inconvenience.