Hotel Al Marwa Rayhaan by Rotana Makkah, Saudi Arabia - www.trivago.com.my

Hotel Al Marwa Rayhaan by Rotana Makkah (Makkah, Saudi Arabia)

Hotel Al Marwa Rayhaan by Rotana Makkah (Makkah, Saudi Arabia)

About Al Marwa Rayhaan by Rotana Makkah

In a majestic building, beside one of Makkah’s most sacred sites, Al Marwa Rayhaan by Rotana Makkah offers luxury accommodation for visitors to Saudi Arabia’s holiest city. There are 481 air-conditioned rooms/suites, featuring modern Arabian decor, digital TV, phone and Internet. The spacious bathrooms have shower/tub, toiletries and hairdryer. There are coffee makers, safes, extra bed facility, daily housekeeping and room service. This family-friendly hotel offers Internet services. The 24-hour front desk offers concierge, express Check-in/Check-out, currency exchange and airport shuttle services. There’s an ATM machine and business centre, and VIP facilities are available. Free coffee and newspapers are offered in the lobby. Breakfast served daily as an extra at the Al Marwa Reyhaan by Rotana Makkah. The Al Shorfa restaurant serves local cuisine. Attractions nearby include the famous mosque, Masjid Al Haram. The Abraj Al Bayt Complex, where the hotel is situated, features a shopping mall, mosque and restaurants.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Abraj Al Bait, 21955, Makkah, Saudi Arabia

Rating overview

  • Location
    Excellent  9.1 / 10
  • Rooms
    Good  7.8 / 10
  • Service
    Good  7.5 / 10

Positive Reviews

positive:

Location

The location of the hotel is much appreciated by guests as it is in a very accessible place in the centre of the city and is close to the Masjid al Haram, which is one of the holiest sites in the city of Makkah. As the hotel is situated in the Abraj Al Bayt Complex, there is no shortage of shopping opportunities and eating options in the vicinity.

positive:

Good for families

The hotel is extremely family-friendly, providing convenient services such as laundry, grocery store and extra beds. Guests who have stayed here with family have reported a very satisfactory experience overall.

positive:

Friendly staff

The staff here is reportedly well-trained, courteous and friendly, ready at all times to assist the guests and help them have the most enjoyable experience possible.


Negative Reviews

negative:

No free parking

There is no free parking provided at this hotel, which adds to the cost of staying here. Moreover, even if one parks one's car outside the hotel, there is a charge of 150 SAR per day. The biggest inconvenience is that retrieving the car can take up to an hour, which most guests find too long.

negative:

Smell of smoke

There are non-smoking rooms available here at the hotel. However, some of the guests have felt uncomfortable because of the smell of cigarette smoke in their room, left by previous guests.

negative:

Charged Wi-Fi and extras

There are several services that are charged as extra besides the room tariff. These services include in-room Internet (both wired and Wi-Fi), breakfast and the airport shuttle. The cost of these services add a considerable amount to the cost of staying at the hotel, reportedly displeasing several guests.


All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Lift
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
Room facilities
  1. Balcony (upon inquiry)
  2. Fireplace
  3. Shower
  4. Ironing board
For children
  1. Playground
Food and beverage
  1. Halal food

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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