B & S

This hotel is widely praised for its spacious rooms and excellent value for money, making it a popular choice for travelers. Its unique appeal lies in offering comfortable and generously sized accommodations at an affordable rate, often exceeding expectations for its category. The hotel is particularly well-suited for families seeking ample space and a cozy environment, as well as budget-conscious travelers and those relying on public transport due to its convenient location. Guests consistently highlight the overall cleanliness and the friendly demeanor of the staff as key positives. To enhance your stay, it is advisable to confirm room amenities like hot water and functional TVs upon check-in, and if sensitive to noise, consider requesting a room away from the upper floors.

Facilities & Amenities
The hotel provides essential facilities to ensure a comfortable stay, including reliable air conditioning in rooms and convenient lifts for easy access to all floors. Most guests find the Wi-Fi to be generally good and fast, though some report intermittent connectivity or restrictions on certain social media platforms. While the hotel offers ironing facilities for guest use, some rooms may lack a refrigerator, which guests occasionally wish for. There are also mentions of dim lighting in some bathrooms and rooms, and a few instances of broken televisions or limited TV channels. Additionally, some guests note the absence of a water heater for showers in certain rooms, and a fixed shower head design that may not suit all preferences.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its high standards of cleanliness, noting that both the rooms and toilets are well-maintained. The spacious rooms are a consistent highlight, often described as comfortable and relaxing, with many featuring card door locks for security. While some fixtures may appear worn or outdated in parts, the hotel has made efforts to refresh the decor to look more chic. However, some guests have reported issues such as musty smells in passageways, unclean sheets in isolated cases, and a lack of spare toilet rolls or basic amenities like room sandals and laundry bags. There are also instances of misaligned bathroom doors and room doors that require manual effort to close properly.

Dining & Food Quality
While the hotel itself has limited in-house dining options, guests appreciate the convenience of having a cafe on level three that serves breakfast. Many reviewers specifically praise the breakfast as being very good, offering a satisfying start to the day. For other meals, guests find it easy to locate numerous restaurants and groceries in the immediate vicinity, ensuring a wide variety of food choices just a short walk away. The hotel also caters to events, with positive feedback specifically noting the deliciousness of the wedding cuisine served on premises.

Location & Accessibility
The hotel boasts a highly convenient location, situated centrally yet often described as being in a quieter area away from the busiest streets. It offers plenty of parking space, which is a significant advantage for guests traveling by car. Its proximity to the central bus station and bus interchange makes it an excellent choice for those relying on public transport. Guests also highlight its easy access to shopping malls and a wide array of food centers and local shops, including fast-food options, all within walking distance. This central yet peaceful setting allows for a good night's sleep while still being close to essential amenities and attractions.

Staff & Service
The hotel staff generally receives high praise for being friendly, helpful, and attentive. Many guests commend the cleaners for their excellent work and the overall positive demeanor of the team. However, feedback regarding the check-in and check-out process is mixed; while some guests experience quick and efficient service, a notable number have reported instances of rude or impatient staff at the reception counter, particularly during check-in. There are also isolated comments about staff being slow to respond to issues, such as a non-working room card. Despite these occasional negative experiences, many guests highlight specific staff members who provide exceptional and kid-friendly service, contributing positively to their stay.

Additional Information
Guests should be aware that the hotel is undergoing renovations, which suggests future improvements to the rooms and facilities. There is a clear non-smoking policy in rooms, with designated smoking rooms available for guests who smoke. The hotel also thoughtfully provides a prayer room on level two for Muslim guests. Some guests have experienced unexpected and unexplained power outages during their stay, which can be inconvenient. Other minor points include the absence of a refrigerator in some rooms and a suggestion for the hotel to provide a shoe rack for guest convenience.