De Greenish Village Langkawi

The hotel's most notable feature is its large swimming pool, which many guests find fantastic and a major draw, making it a good fit for families and leisure travelers seeking relaxation. The hotel is also frequently praised for its spacious rooms and the friendly staff who contribute positively to the guest experience. While some guests highlight the hotel's cleanliness, others note that the property feels quite old and is in need of refurbishment, suggesting it is best suited for budget travelers who manage their expectations regarding modern amenities. To enhance your stay, consider the hotel's strategic location near Kuah town for accessibility, and be prepared for potential inconsistencies in room condition due to the property's age.

Facilities & Amenities
The swimming pool is consistently highlighted as a significant asset, described as large, clean, and a great place to relax, though some guests noted it was under maintenance at times, or appeared milky, lacked sunbeds, or was too deep for small children. The hotel provides convenient water dispensers on corridors, which guests appreciate for fresh drinking water. A vending machine is also available for snacks and drinks. While free Wi-Fi is offered, some guests reported it could be spotty in certain areas. Parking is generally available and ample, though some areas, particularly at the back, were described as dark. A few guests mentioned a lack of sunbeds by the pool, and some found the pool's cleanliness inconsistent.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably mixed. Many guests found their rooms to be neat and clean, with comfortable beds and ample space, especially in family rooms. However, a significant number of reviews describe rooms as old, tired, and rundown, with issues such as dusty carpets, mold, and even cockroaches. Specific problems included broken air conditioning units that took a long time to cool, noisy AC, loose windows allowing wind noise, and inconsistent water pressure in the bathroom. Bathrooms were frequently cited as being in poor condition, with broken bidets, leaking taps, dirty sinks, rotten doors, and a lack of basic toiletries like shampoo or toothbrushes, often only providing a single body soap dispenser.

Dining & Food Quality
The hotel offers breakfast, which receives varied feedback. Many guests found the breakfast spread to be good, with a decent variety of options, and some appreciated the availability of eggs to order or special vegetarian dishes upon request. However, a considerable number of guests described the complimentary breakfast as disappointing, average, or not very tasty, citing a limited menu that remained the same daily. Issues such as flies on uncovered food, cold tea and coffee, and salty or undercooked items were also reported. Most guests noted the absence of an in-house restaurant for lunch or dinner, requiring them to seek meals outside the hotel.

Location & Accessibility
The hotel's location is generally considered strategic and convenient by many guests, particularly for those visiting Kuah town. It is situated near various attractions, including Maha Tower, and is within walking distance or a short drive to shopping centers like Hj Ismail Mall and Idaman Suri. Guests found it easy to access other parts of the island using Grab cabs, which were readily available. While some reviews mentioned the hotel being in a quiet area, others noted it was quite far from the main city center, implying a need for personal transportation. The hotel is approximately 20-30 minutes from the airport, and its proximity to shops and petrol stations adds to its convenience.

Staff & Service
The staff at the hotel consistently receive high praise for being friendly, helpful, and courteous. Many guests highlighted their attentiveness and willingness to assist with requests, contributing to a positive overall experience. The check-in and check-out processes were generally described as smooth and quick. However, there were notable instances of negative feedback regarding staff professionalism; some guests reported rude interactions, accusations of not checking out, or staff being untrained. Housekeeping was mentioned for being prompt in daily cleaning and towel replacement, though some guests reported issues with housekeeping entering rooms without permission despite "do not disturb" signs, and general cleaning not always being thorough.

Additional Information
The hotel is frequently described as an old building that is dated and in need of renovation or refurbishment, impacting the overall guest experience despite its affordability. While some guests found it to be good value for money given the low price, others felt the services and amenities did not justify the cost. A significant concern raised by guests was the issue of privacy, with housekeeping staff reportedly entering rooms without prior notice or permission, even when a "do not disturb" sign was displayed. Additionally, some guests experienced difficulties with early check-out policies or requests for extended stays, leading to inconvenience.