Easy Planet Hat Yai

The hotel offers a value-for-money stay in the vibrant heart of Hat Yai, making it a popular choice for solo travelers, sightseers, and shoppers seeking convenience and accessibility. Its signature feature is its central location, providing easy walking access to the bustling Lee Garden Night Market, various eateries, and shopping areas. Guests frequently commend the hotel's cleanliness and the friendly, helpful demeanor of its staff, contributing to a pleasant overall experience. For those looking to explore the city's main attractions on foot, this hotel serves as an excellent base. While many appreciate the basic yet comfortable accommodations, some rooms have recently been updated with additional amenities. To ensure a more comfortable stay, guests might consider confirming the availability of in-room amenities like a fridge or kettle upon booking, and be mindful of potential noise from ongoing construction nearby if planning daytime stays.

Facilities & Amenities
Feedback on the hotel's facilities and amenities is mixed, with many guests noting a basic offering. Common complaints include the absence of an in-room kettle, fridge, mineral water, iron, wardrobe, and cups in many rooms. The WiFi signal is frequently reported as poor or non-existent within guest rooms, posing an inconvenience for connectivity. However, some recent improvements have been noted, with certain rooms now featuring a mini-fridge and a kettle. A hot and cold water dispenser is available in the lobby, though accessing it requires the room key card for the lift, which can be inconvenient as only one card is typically provided per room. Other amenities mentioned include a hair dryer, safe box, and a ceiling fan in some rooms. The lift itself is described as small, accommodating only a few people at a time. The hotel also provides secured parking for guests.

Cleanliness & Room Comfort
Guests offer varied feedback regarding cleanliness and room comfort. Many describe the rooms as generally clean and spacious, providing ample room for movement. However, some reviews indicate areas where cleanliness could be improved, citing instances of dust, hair, or a general need for better upkeep, including issues with old duvet covers and a persistent smell in some rooms. Air conditioning is a frequent point of contention, with numerous reports of units being noisy or not cooling effectively, leading to warm rooms. Bed comfort also receives mixed reviews, with some guests finding the beds too soft or old and uncomfortable, and pillows described as flat. Noise levels are a concern for some, with reports of corridor noise impacting sleep. Additionally, issues such as inconsistent hot water, leaking sinks, and non-functional hair dryers have been noted in certain bathrooms, which some also found lacking shower curtains or floor mats.

Dining & Food Quality
The hotel offers limited in-house dining options, with guests primarily relying on the abundance of outside eateries located within easy walking distance. Reviews indicate that the hotel does not typically provide in-room coffee or tea sachets, nor is complimentary mineral water consistently available in all rooms, though some recent updates have included bottled water in certain room types. For hot beverages, a hot water dispenser is conveniently located near the lobby lift. Guests appreciate the proximity to various local restaurants and food stalls, making it easy to explore the local culinary scene without needing to dine at the hotel. The focus appears to be on providing a comfortable base for exploring the city's vibrant food landscape rather than extensive in-house dining services.

Location & Accessibility
The hotel's central location is consistently highlighted as a significant advantage, making it highly accessible for guests. It is situated within easy walking distance of major attractions such as Lee Garden Night Market, Kim Yong Market, and Robinson Mall, as well as numerous restaurants, shops, and massage parlors. The train station is also conveniently close, just a short walk away. For broader exploration, tuk-tuks and trishaws are readily available nearby, offering affordable transportation options. While the location is central, some guests appreciate that it is slightly set back from the busiest areas, providing a quieter environment while remaining highly connected. Parking is a frequently mentioned topic, often described as limited, small, or narrow, though the presence of secured parking with an attendant is noted. The hotel also provides wheelchair access, including to its lift.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend their positive interactions, highlighting the staff's willingness to assist with various requests, including accommodating early check-in and smoothly resolving issues such as room changes due to noise or amenity problems. The check-in and check-out processes are generally described as rapid and smooth, contributing to a convenient and efficient experience for arrivals and departures. Many reviews emphasize the staff's welcoming demeanor and their commitment to providing good service, making guests feel valued. While one review suggested a minor improvement in staff friendliness, the overwhelming sentiment points to a highly positive and supportive service experience, which significantly enhances the overall stay.

Additional Information
Guests planning a stay should be aware of a few specific details to enhance their experience. There is ongoing construction next door to the hotel, which may result in some noise during daytime hours. A practical consideration is the hotel's policy of providing only one room key card per room, which can be inconvenient for guests needing to access the water dispenser in the lobby, as the card is required to operate the lift. For longer stays, it is important to note that cleaning service is typically provided only once every three nights. Additionally, the lobby area is noted for its lack of proper seating, which can be less comfortable for guests waiting for transport like tuk-tuks or ride-sharing services.