Four Points by Sheraton New Delhi, Airport Highway

This hotel offers a memorable stay, distinguished by its expansive greenery and resort-like ambiance that provides a tranquil escape from the city's hustle. Guests consistently highlight the exceptional staff hospitality and attentiveness, alongside the delicious food, particularly the impressive breakfast spread. The hotel is praised for its overall cleanliness and comfortable rooms, making it a preferred choice for many. Its convenient location near the airport is a significant draw, especially for transit travelers and business travelers heading to nearby corporate hubs. The property is also a popular venue for weddings and events, contributing to its vibrant atmosphere. For families, the spacious grounds and amenities are a good fit, while couples can enjoy a peaceful retreat. To enhance your experience, be mindful that the hotel is a popular event venue, and consider utilizing hotel transport for convenience as immediate surroundings lack walkable amenities.

Facilities & Amenities
The hotel boasts a spacious property with beautiful lawns and gardens, creating a pleasant, resort-like feel that guests appreciate for relaxation and strolls. Many enjoy the well-maintained swimming pool and gym, noting their cleanliness and suitability for unwinding. The hotel is well-equipped with extensive banquet facilities, making it a popular choice for hosting weddings and other large events. Guests benefit from free Wi-Fi throughout the property, ensuring connectivity. Rooms are often equipped with a coffee maker and mini-fridge, adding to guest convenience. While most facilities are well-received, some older reviews suggest certain areas might appear a bit dated, and a few guests reported minor issues with Wi-Fi strength.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness and comfort of the rooms, describing them as spacious and well-maintained. The comfortable beds and high-quality linens are frequently praised for ensuring a restful night's sleep, complemented by quiet air conditioning. The bathrooms are noted for their cleanliness. While generally positive, some guests found the beds to be quite hard. Noise can occasionally be a concern, particularly from wedding music or general hallway noise and banging doors, which might affect light sleepers. A few older comments mentioned rooms feeling somewhat dated or experiencing issues like mosquitoes or a peculiar smell in the bathroom, though recent feedback largely points to well-kept accommodations.

Dining & Food Quality
The hotel's restaurant receives widespread acclaim for its excellent food quality and delicious taste, offering a diverse selection of Indian and Asian cuisine. The breakfast buffet is a consistent highlight, described as outstanding with a scrumptious spread, numerous live food stations, and a wide variety of options including traditional Indian dishes and international fare. Guests frequently praise the attentive service in the restaurant and the pleasant ambiance. Dinner options are also well-regarded, with many vegetarian choices available. However, a few guests noted that the breakfast spread could sometimes lack variety, and one review mentioned a smoky atmosphere in the restaurant after breakfast. Some found the dinner options limited or the food to be average, and there were isolated complaints about stale cakes from the dessert counter.

Location & Accessibility
The hotel's proximity to the airport, typically a 10 to 15-minute drive, is a major advantage, making it highly convenient for transit travelers and those with early flights. Situated on the highway, it offers easy access to key areas like Gurgaon, Cyberhub, and Ambience Mall. Guests appreciate the hotel's setting amidst greenery, providing a peaceful contrast to the urban environment. However, the immediate surroundings offer no walkable amenities or dining options, leading to a sense of isolation. Guests are reliant on hotel transport or ride-sharing services, which can be expensive or challenging to arrange late at night. The location on a busy highway can also result in traffic jams, complicating travel, particularly during peak hours. Some guests reported initial difficulties finding the hotel due to inaccurate Google Maps locations.

Staff & Service
The staff consistently garners overwhelming praise for their exceptional hospitality, friendliness, helpfulness, and attentiveness. Guests frequently highlight the seamless check-in process, quick service in the restaurant, and the staff's willingness to go "above and beyond" to accommodate requests. Many reviews commend the courteous and polite demeanor of all team members, from the front desk to housekeeping and restaurant staff, often making guests "feel at home." The valet service is also noted for its efficiency. While the majority of feedback is highly positive, a few isolated comments mentioned staff being "overwhelmed by wedding guests" leading to chaotic check-ins, or perceived as being "after tips." There were also rare complaints about staff not picking up calls or being dismissive of issues.

Additional Information
The hotel is a highly popular wedding venue, frequently hosting multiple events simultaneously, which can sometimes lead to loud music or crowded public areas. Guests have noted the presence of peacocks on the property, adding a unique charm to the outdoor spaces. Some reviews mention the availability of morning yoga sessions. The hotel maintains a policy against bringing outside food or liquor onto the premises. While generally well-maintained, the property is designated as non-smoking. Some guests experienced issues with heater functionality in their rooms during colder periods. The hotel's layout, being primarily on a single floor, means that some rooms can be a considerable walk from the reception area.