HOSHINOYA Fuji

This unique glamping resort offers an unforgettable escape, primarily distinguished by its unparalleled views of Mount Fuji, which guests consistently describe as breathtaking and magical from every room. The hotel cultivates a tranquil atmosphere, making it an ideal destination for adults seeking relaxation and couples looking for a serene retreat to decompress and detach from daily life. Its exceptional dining experiences and attentive staff further enhance the stay, contributing to a sense of peace and luxury amidst lush greenery. For nature enthusiasts, the property provides a unique opportunity for immersion in the natural environment. To maximize your experience, it is highly recommended to book all activities and dining reservations well in advance due to limited availability, and be prepared for the hotel's remote setting, which may require planning for external transportation.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance the glamping experience. The Cloud Terrace is a popular communal area where guests can enjoy various activities, including bonfires, s'mores making, and complimentary coffee and tea sessions. Other engaging activities available, some for an additional fee, include canoeing, aerial stretching, bike rentals, wood chopping, coffee making workshops, pizza making, and food smoking. A cozy library cafe provides a warm space with a fireplace for relaxation. While the property does not feature a traditional spa or laundry service, guests appreciate the unique outdoor and communal offerings. It is important to note that the hotel is built on a hillside, involving a significant number of stairs and a hilly terrain, which some guests found challenging, though it contributes to the stunning views. Wi-Fi is available throughout the property.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, describing the property and rooms as impeccably maintained and super clean. The rooms are generally considered beautiful and well-designed, with a minimalist aesthetic that focuses on the stunning views. While some guests found the rooms to be on the smaller side for the price, others appreciated their perfect and well-decorated nature. The comfortable beds ensure a restful night's sleep, and the spacious bathrooms often feature a deep bathtub and separate shower, providing a luxurious touch. Each room boasts a fantastic private balcony equipped with a kotatsu table and often a firepit, offering an intimate space to enjoy the surroundings. In-room amenities include coffee makers and yuzu bath salts. Some guests noted the absence of televisions in the rooms, contributing to the tranquil atmosphere. However, a few guests reported issues with bugs, particularly in summer, and some experienced inconsistent housekeeping service, with rooms not always being fully serviced.

Dining & Food Quality
The hotel's dining experience is frequently highlighted as phenomenal, with guests consistently praising the delicious meals and exquisite food quality. Breakfast, often served as an in-room breakfast box, is described as divine and features a good spread with fresh bread, though some guests desired more variety, such as fresh fruit. For dinner, the shabu-shabu and sukiyaki options, available both in-room and outdoors, are particularly popular and considered a special highlight. While the hotel generally accommodates dietary restrictions like gluten-free, vegetarian, and vegan needs, some guests reported significant challenges and inflexibility when requesting specific menu changes or managing allergies, particularly concerning beef broth. Portions are sometimes described as being in a "Japanese portion" size, leading some guests to order additional room service items, which can be expensive. The remote location means hotel dining is often the primary option, with limited choices nearby.

Location & Accessibility
The hotel's most defining feature is its spectacular Mount Fuji view, which is visible from every room and is often described as unbeatable and magical. This breathtaking vista is the primary draw for many visitors. However, the property is situated in a remote location, making it somewhat isolated from the main town area and public transportation hubs. While the hotel provides a convenient shuttle service to transport guests between the reception area and their rooms, external travel requires arranging taxi access, which can be challenging to secure and potentially expensive due to the lack of ride-sharing services. The hotel's setting on a hilly terrain involves many stairs, which, while contributing to the unique views, can be physically demanding for some guests. Parking is available at the reception area for those arriving by car.

Staff & Service
The staff at the hotel generally receives high praise for their welcoming and attentive service, with many guests highlighting their kindness, helpfulness, and overall professionalism. Many reviews commend the team for embodying excellent Japanese hospitality, often going above and beyond to ensure a pleasant stay. The check-in process is often described as smooth and efficient, though some guests reported delays during check-out, particularly when waiting for car service. While many staff members are proficient in English, some guests experienced communication challenges, especially with complex requests or specific dietary needs. Most guests found the staff to be responsive to their needs, though there were isolated instances of perceived inflexibility regarding activity scheduling or specific room service requests. Despite overwhelmingly positive feedback, a few guests noted inconsistencies in housekeeping service and, in rare cases, reported a lack of empathy or unhelpful attitudes from certain individuals.

Additional Information
The hotel offers a distinctive glamping concept, providing a luxurious outdoor experience that blends seamlessly with nature. Guests appreciate that rooms do not include televisions, encouraging a more relaxed and immersive stay focused on the natural surroundings. It is highly recommended to arrange pre-booking activities and dining options well in advance, as popular choices often have limited availability and can fill up quickly. The hotel also maintains a pet-friendly policy, allowing guests to enjoy their stay with their animal companions. While the property's unique design and remote location contribute to its charm, guests should be prepared for the significant number of stairs and the hilly terrain when navigating the premises.