Hyatt Place New Taipei City Xinzhuang

The hotel is widely praised for its spacious and modern rooms, often featuring large windows that allow for ample natural light. Guests consistently highlight the hotel's overall cleanliness, the comfort of its accommodations, and the generally friendly and helpful demeanor of the staff. This establishment offers good value for money, making it an attractive option for various travelers. It is particularly well-suited for business travelers due to its location in an industrial park and proximity to suppliers, while families appreciate the large rooms and available sofa beds. Concert-goers find its closeness to Zepp New Taipei highly convenient, and pet owners benefit from its accommodating policies. To enhance your stay, consider utilizing the hotel's shuttle service or ride-sharing options for easier access to the city center, and it is advisable to confirm any specific loyalty program benefits directly upon arrival.

Facilities & Amenities
The hotel offers a range of facilities that contribute to a comfortable stay. The fitness center is frequently commended for being well-equipped, well-maintained, and accessible 24/7, providing ample opportunity for guests to exercise. A swimming pool is also available, noted by many for its cleanliness and suitability for laps, though some reviews indicate it may be seasonal or not always available. A convenient laundry room with coin-operated washing and drying machines is on-site, though some guests find the cost to be on the higher side. Free Wi-Fi is consistently available, and a complimentary coffee machine in the lobby is a popular amenity. While the elevators are generally functional, some guests report them being slow or crowded during peak hours. Additional conveniences include a robot delivery service for in-room requests, a children's play area, and vending machines.

Cleanliness & Room Comfort
Guests consistently commend the spacious rooms for their exceptional cleanliness and modern design, often featuring large windows that provide ample light and city views. The comfortable beds and high-quality linens are frequently highlighted, ensuring a restful night's sleep. Many appreciate the effective blackout shades for light control. While most guests find the soundproofing to be good, some report occasional noise levels from neighboring rooms or outside traffic. The bathroom facilities are generally spacious and clean, though a few guests note minor issues such as stains, or the absence of bidets or lotion in some rooms. Housekeeping efforts are largely praised for maintaining high standards throughout the property.

Dining & Food Quality
The breakfast buffet receives mixed but generally positive feedback. Most guests find it to offer a good food variety, including both Western and Asian options, with a popular omelette station and fresh items like salads and yogurt. Many describe the food quality as good and a decent value, especially if included in the room rate. However, some guests find the breakfast to be standard rather than outstanding, or note that it can be expensive if purchased separately. There are occasional comments about the restaurant staff's attitude or slow service during busy breakfast hours, and it is noted that the restaurant operates independently from the hotel. Complimentary coffee is available in the lobby.

Location & Accessibility
The hotel's location is a key point of discussion among guests. It is highly convenient for travelers utilizing the airport MRT, offering direct and quick access to the airport and Taipei Main Station. A large shopping mall with numerous dining and retail options is within a short walking distance, providing immediate amenities. While not situated in the bustling city center of Taipei, guests find it accessible via public transport or ride-sharing services like Uber. However, some guests note that the walk to the nearest MRT station can be longer than expected, especially with luggage, and the surrounding area is more industrial with limited immediate attractions. A significant advantage for many is the availability of free parking, and its proximity to Zepp New Taipei is a major draw for concert attendees.

Staff & Service
The hotel staff consistently receives high praise for their friendly staff and helpful staff demeanor, which significantly contributes to a welcoming and positive guest experience. Guests frequently highlight the quick check-in process and the staff's general efficiency. Many appreciate the attentive service and willingness to accommodate various requests, from honeymoon amenities to wedding preparations. However, some guests report inconsistencies, particularly regarding the recognition of loyalty program benefits or specific staff interactions. While the service is largely described as professional, a few guests mention instances of less proactive assistance or occasional communication issues, suggesting some variability in service delivery.

Additional Information
The hotel is notably pet-friendly, a feature highly appreciated by many guests, who note the provision of specific amenities like pet beds, bowls, and toys. However, some pet owners mention challenges finding nearby green spaces for walks or the separate dining area for pets. A unique and modern feature is the robot delivery service, which can bring requested items directly to guest rooms. Guests should be aware that the self-service laundry machines are coin-operated, and some find the cost to be relatively high. There are also mentions that certain amenities, such as toiletries or extra pillows, may incur charges in the future. The presence of numerous tourist groups can sometimes lead to crowded common areas, particularly the elevators and breakfast area.