Shafura

This hotel is widely recognized for its cleanliness and friendly staff, offering a budget-friendly stay in a strategic location within the town center. Guests frequently highlight the hotel's commitment to maintaining a tidy environment and the helpfulness of its team, contributing to a pleasant experience for many. It is an ideal choice for business travelers seeking convenience, couples looking for an accessible base, and small families exploring the area. While most guests find the rooms comfortable, some advise checking the air conditioning and water pressure upon arrival. To enhance your stay, consider bringing an extension cord as power outlets can be limited, and if sensitive to noise, a room away from the corridor might be preferable.

Facilities & Amenities
The hotel provides a range of practical facilities that enhance guest convenience. Many appreciate the ample parking available, making arrivals and departures hassle-free. Guests also benefit from free Wi-Fi throughout the property, ensuring connectivity. For hydration, water dispensers are conveniently located on every floor, allowing for easy refills. While there is no elevator to the upper floors, which some guests found challenging with heavy luggage, an ironing area is provided for guest use. The availability of basic toiletries in the rooms is also a welcome touch. However, feedback on water pressure is mixed; most guests found it acceptable, though some experienced slow flow, particularly late at night, and a few noted issues with hot water availability.

Cleanliness & Room Comfort
Cleanliness is a standout feature, with guests consistently praising the tidy rooms and fresh bedding. Many describe the rooms as comfortable and some even as spacious, though a notable number of reviews indicate that room size can be quite small, especially for single beds. The beds themselves are generally found to be comfortable, often accompanied by generous pillows. However, feedback on air conditioning is varied; while some found it effective, others reported units that were not cold enough, noisy, or had an unpleasant odor. Bathroom conditions also received mixed comments, with some noting them as clean and spacious, while others mentioned issues like slippery floors, water leaks, moldy ceilings, or a lack of ventilation. Noise levels from outside the room or from neighboring rooms were occasionally mentioned due to thin walls.

Dining & Food Quality
The hotel offers convenient dining options for guests. There is an on-site cafe that operates in the evenings, serving popular local dishes such as fried kuey teow and nasi goreng kampung, which have received positive feedback for their taste and reasonable pricing. Additionally, guests can purchase instant noodles and drinks directly from the reception area for quick snacks. While some reviews mention the absence of a dedicated breakfast service, many appreciate the proximity to various food stalls and restaurants within walking distance, making it easy to find meals outside the hotel.

Location & Accessibility
The hotel boasts a highly strategic location in the town center, making it exceptionally convenient for guests. It is situated close to numerous restaurants, shopping areas, and the local hospital, allowing easy access to amenities and services. Many popular attractions and essential facilities are within walking distance, including a mall, fast-food outlets, and an express bus station. The hotel's position near the main road also ensures easy accessibility and visibility. While parking availability is generally considered ample, some guests noted that the lot can become limited during peak times.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness and helpfulness. Many guests highlight the team's willingness to assist with requests, such as providing extra time for late check-out at a minimal charge or promptly addressing room issues like a malfunctioning air conditioner by offering a room change. The check-in process is often described as smooth and efficient, contributing to a positive first impression. However, some guests reported isolated incidents of less welcoming customer service during check-out or initial check-in, including instances of miscommunication or perceived unfriendliness from certain receptionists. Despite these few negative experiences, the overall sentiment regarding staff is overwhelmingly positive.

Additional Information
Guests should be aware of certain hotel policies and unique aspects of their stay. Some reviews mention extra charges for exceeding room occupancy limits or for damaged items like towels, which guests felt were not clearly communicated upon check-in. A unique requirement for some guests was the need to present a marriage certificate upon check-in. While the hotel is described as having a nostalgic charm and undergoing renovations, some older aspects remain, such as occasional issues with soundproofing between rooms, leading to disturbances from noisy neighbors. The hotel also experienced instances of power outages and water supply interruptions during some stays, which impacted guest comfort.