Stay Airport

This hotel is highly regarded for its exceptional cleanliness and convenient self-check-in process, making it a practical choice for travelers. Its signature feature is its unparalleled proximity to the Fukuoka Airport domestic terminal, often just a 5 to 15-minute walk away. This makes it an ideal fit for transit travelers and those with early morning flights who prioritize easy airport access. While the hotel offers well-equipped rooms with various amenities, guests should be prepared for potential noise from neighboring rooms or the outside environment due to thin walls. For a smoother experience, it is advisable to familiarize yourself with the digital check-in procedure beforehand and consider bringing earplugs if you are sensitive to noise.

Facilities & Amenities
Guests appreciate the comprehensive range of facilities provided, which contribute to a comfortable and self-sufficient stay. Each room is typically equipped with a small kitchen, a microwave, a refrigerator, and a kettle, allowing for simple meal preparation. Basic utensils, including bowls, plates, and cutlery, along with dish soap, are also available. The hotel offers free Wi-Fi throughout, ensuring guests can stay connected. Additionally, the lobby provides a thoughtful selection of complimentary instant drinks like coffee, tea, and soup, as well as bottled water and various toiletries. For international travelers, the availability of transformers and chargers to loan is a highly valued convenience.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its spotless cleanliness, with many guests noting the well-maintained condition of the rooms. While some guests found the beds comfortable and the rooms spacious, particularly when upgraded, others reported that the futon mattresses could be thin or the main beds somewhat lumpy, leading to less comfortable sleep. A recurring concern among reviewers is the significant noise level within the hotel; sounds from neighboring rooms, hallways, upstairs footsteps, and even mechanical sounds or planes can be distinctly heard due to thin walls. Some bathrooms were also described as being quite small, and a few guests noted a lack of extra pillows.

Location & Accessibility
The hotel's prime location near the Fukuoka Airport domestic terminal is its strongest asset, offering a quick walk for those with early flights or layovers. It is also conveniently close to car rental companies and the train station, providing easy access to the city center. A Lawson convenience store is just a short walk away, which guests found very useful. However, navigating the path to the hotel can be challenging, especially with heavy luggage, as some routes involve steep slopes or narrow roads. First-time visitors might find the hotel a bit tucked away and difficult to locate initially. While excellent for domestic flights, reaching the international terminal requires a shuttle bus.

Staff & Service
Operating as an unmanned hotel, the property relies on a self-check-in and check-out process via a tablet, which many guests found to be smooth, quick, and highly convenient. Despite the lack of on-site staff, reviewers frequently commend the prompt and helpful responses received when contacting the hotel remotely via text or phone for assistance. Guests appreciated the flexibility and ease of this automated system, and some even noted that the hotel was able to accommodate luggage storage prior to check-in upon prior arrangement. However, a few guests experienced initial confusion or difficulty with the digital check-in, particularly if unfamiliar with the technology or facing language barriers.

Additional Information
A crucial piece of information for guests is the absence of an elevator in the building, which can pose a significant challenge for those with large suitcases or mobility issues, especially if assigned a room on an upper floor. The hotel operates on an unmanned model, meaning there are no staff physically present on-site for immediate assistance, though remote support is available. Check-in is typically available from 4 PM, which some guests found to be a relatively late time, while check-out is set at a convenient 11 AM. Guests should also be aware that room wear is not provided as a standard amenity and must be pre-ordered for a fee.