Taba Al Salam

The Swiss International Taba Al Salam in Madinah is frequently praised for its convenient location near the Masjid Nabawi, its cleanliness, and the helpful staff. This combination of factors contributes to a positive initial impression for many guests. The proximity to the mosque allows for easy access to prayers and religious activities, enhancing the spiritual experience of the visit. However, some guests have noted that the hotel's condition requires upgrades, and the rooms are small.

Many guests have commented on the hotel's amenities and facilities, with mixed feedback. The convenient Wi-Fi is often mentioned as a positive aspect, allowing guests to stay connected. However, some guests have reported that the Wi-Fi is not the best and keeps disconnecting. The elevators are generally considered fast and efficient, although some guests have noted that they can be busy during peak hours. Some reviews mention the presence of a cafe and restaurant, which provide convenient dining options. However, there are no recurring comments about other amenities such as a pool, gym, or spa.

Cleanliness and room comfort are recurring themes in guest reviews, with varying opinions. While some guests praise the spotless rooms upon arrival and the overall cleanliness of the hotel, others report issues with cleanliness, such as dirty carpets and smelly bathrooms. The size of the rooms is a frequent point of contention, with many guests describing them as very small and congested, leaving little space for luggage or movement. Some guests have also reported maintenance issues, such as broken toilet seats, leaking sinks, and malfunctioning air conditioning units. Despite these issues, some guests find the beds comfortable.

Dining and food quality receive mixed reviews, with some guests praising the delicious breakfast and the variety of options available. However, other guests describe the breakfast as basic and repetitive, with limited choices. Some guests have also reported that the breakfast area can be crowded during peak times, leading to long wait times and difficulty finding a table. Some guests have complained about the quality of the food, stating that it lacks flavor and that leftovers are sometimes served. The availability of vegetarian or vegan options is not consistently mentioned.

The hotel's location is frequently cited as a major advantage, with many guests highlighting its close proximity to the Masjid Nabawi. The hotel is located near the women's prayer area, making it particularly convenient for female guests. The presence of shops and supermarkets nearby, including Bin Dawood supermarket, is also appreciated. However, some guests note that the walk to the mosque can be challenging in hot weather. While the hotel offers parking, it is often described as expensive and limited, with only a few spaces available.

Several reviews mention the helpfulness and friendliness of the hotel staff, particularly the reception staff. Guests have specifically praised staff members for their efficiency, professionalism, and willingness to assist with requests. Some guests have even mentioned specific staff members by name, highlighting their exceptional service. However, other guests have reported negative experiences with the staff, describing them as rude, unfriendly, and unhelpful. Some guests have also complained about slow service and a lack of responsiveness to requests. The exceptional service from some staff members contrasts with the negative experiences reported by others.

Many guests express concerns about the value and overall satisfaction of their stay. While some guests consider the hotel to be a good value for its location and basic amenities, others feel that it is overpriced, especially considering the small room sizes and reported issues with cleanliness and service. Some guests state that they would not stay at the hotel again, citing negative experiences with the staff, room conditions, and overall value. The high price relative to the facilities is a recurring concern. This property is best suited for budget-conscious travellers primarily seeking proximity to the Masjid Nabawi, but may not meet the expectations of those prioritizing spacious accommodations and premium services.