Nagasaki International Hotel

This hotel offers a unique vantage point with its balconies providing views of Omura Bay and distant airport activity, making it a memorable stay for many. Guests frequently highlight the spacious rooms and the generally attentive staff as key positives. The breakfast also receives consistent praise for its quality and variety. Its strong airport proximity makes it particularly convenient for business travelers and those with early flights, though some may find connectivity issues. Families with young children will appreciate the hotel's proactive approach to providing amenities like baby beds and bedding. To ensure a comfortable stay, guests should be mindful that older facilities might mean limited power outlets near beds and variable Wi-Fi strength, and it's advisable to confirm specific needs upon booking.

Facilities & Amenities
Guests frequently discuss the hotel's facilities, particularly concerning connectivity. While Wi-Fi is available, many guests report that the signal can be weak and unreliable, making it challenging for those who depend on a stable internet connection for work or leisure. Conversely, some guests found the Wi-Fi connectivity to be perfectly adequate. A common point of concern is the scarcity of power outlets within the rooms, especially near the beds, which can be inconvenient for charging multiple devices simultaneously. The hotel also provides a DIY laundry facility on the ground floor, which is appreciated for its separate washing machine and dryer, offering more efficient drying compared to combined units. Some older, fixed hair dryers were noted in the past, but the hotel has since updated rooms with modern versions.

Cleanliness & Room Comfort
The hotel's rooms are consistently described as spacious, providing ample area for guests to relax and unwind. Many guests commend the comfortable beds, which contribute to a restful night's sleep. However, the age of the property is a noticeable theme, with several reviews pointing out worn carpets and old shower heads, suggesting that some areas are in need of modernization. The general impression is that while the rooms are maintained, the aging of the facility is apparent in the fixtures and overall decor. Despite these observations regarding the older aesthetic, the rooms are generally reported as clean, and the generous space combined with comfortable sleeping arrangements largely contributes to a positive and welcoming atmosphere for guests.

Dining & Food Quality
The breakfast at the hotel consistently receives widespread acclaim from guests, often cited as a significant highlight of their stay. Many describe the offerings as delicious and commend the good variety of options available, ensuring there is something to suit diverse palates. Guests particularly appreciate the choice between comprehensive Japanese and Western breakfast styles, which allows for a personalized dining experience. The overall quality of the food is frequently praised, contributing positively to guest satisfaction and providing a strong start to the day. While some reviews also note the deliciousness of food served at hotel events or parties, the breakfast experience remains the most prominent and positively reviewed aspect of the hotel's dining.

Location & Accessibility
The hotel's proximity to the airport is consistently highlighted as a significant advantage, making it an exceptionally convenient choice for air travelers. Guests frequently note that it is just a short taxi ride, typically around ten minutes, from the airport, which is ideal for those with early departures or late arrivals. This strategic location is a primary draw, especially for those needing easy access to air travel. Additionally, the hotel is also conveniently located a similar distance from the Shin-Omura Shinkansen station, further enhancing its accessibility for guests utilizing different modes of transportation. While the immediate surroundings are described as rural with limited amenities, the hotel's main appeal lies in its excellent connectivity to key transport hubs.

Staff & Service
Most guests consistently praise the attentive and helpful staff, frequently highlighting their willingness to accommodate various requests and provide excellent customer care, such as efficiently assisting with forgotten receipts. The check-in process is generally described as quick and smooth, contributing to a positive first impression. However, feedback on service is notably mixed. Some guests reported uncomfortable experiences, including witnessing staff being publicly reprimanded by superiors, which created an unpleasant atmosphere. There was also a specific, highly negative incident involving a rude banquet staff member who allegedly kicked a guest multiple times during service, leading to a formal complaint and an apology from the hotel. Additionally, one guest expressed discomfort with mask-wearing staff, preferring to see unmasked smiles. This blend of highly positive and distinctly negative experiences indicates variability in service quality.