Select dates to see exact prices
Select dates to see exact prices
1 / 99
About Hard Rock Hotel Cancun
Dine at six on-site restaurants
Dine at six on-site restaurants featuring international cuisine, including Zen, Toro, and Ciao.
Maintain fitness at resort gym
Maintain your workout routine at the on-site fitness center or rejuvenate at the full-service spa.
Frequent vacation package sales pitches
Guests frequently encounter staff soliciting attendance at vacation package and timeshare sales presentations throughout their stay.
Engage children at kids club
Engage children and teens with dedicated clubs offering organized daily activities and live nightly entertainment.
Enjoy in-room whirlpool tubs
Enjoy in-room whirlpool tubs, private balconies, and 24-hour room service available in all guest accommodations.
Relax at the private beach
Relax at the private beach area located just 400 metres from the resort entrance.
Resort facilities show significant wear
The property exhibits signs of age, including worn furniture and maintenance needs in guest rooms and common areas.
Limited elevator access causes delays
The resort features a limited number of elevators, which can lead to wait times during peak hours.
The 5-star Hard Rock Hotel Cancun features rock and roll themed accommodations and is located on Blvd. Kukulcan Km 14. The property offers a freeform infinity pool with ocean views and two swim-up bars, along with engaging kids and teen clubs. Guests can experience signature rock spa treatments and in-room hydro spa tubs. The hotel has a review score of 9.0 based on over 49,000 reviews, with atmosphere, activities, and nightlife highlighted positively by guests.
Rooms
Deluxe Room, 1 King Bed
- Sleeps 3
- 431 sq ft
Deluxe Lagoon view king
- Sleeps 3
- 431 sq ft
Deluxe Family Ocean View Double Beds - Two Bedroom
- Sleeps 6
- 861 sq ft
Diamond Ocean View
- Sleeps 2
- 431 sq ft
Compare with similar stays
Selected stay
- Free WiFi
- Pool
- Spa
Select dates to see exact prices
Similar stays
- Pool
- Spa
- Parking
Select dates to see exact prices- Free WiFi
- Pool
- A/C
Select dates to see exact prices- Free WiFi
- Pool
- Parking
Select dates to see exact prices- Free WiFi
- Parking
- Pets
Select dates to see exact prices- Free WiFi
- Pool
- Parking
Select dates to see exact prices- Free WiFi
- Pool
- Spa
Select dates to see exact prices- Free WiFi
- Pool
- Parking
Select dates to see exact prices- Free WiFi
- Pool
- Parking
Select dates to see exact prices- Free WiFi
- Parking
- A/C
Select dates to see exact prices
Reviews
Excellent
based on 51,403 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 800+ reviews
This hotel is a vibrant beachfront retreat, ideal for groups of friends and luxury travelers seeking an energetic and engaging vacation. Its prime location in the heart of the hotel zone offers convenient airport access and an excellent beach. The property boasts diverse facilities, including lively swimming pools with foam parties and a well-equipped gym, alongside engaging cooking classes. Guests consistently praise the food quality across the buffet and à la carte restaurants like Toro and Ciao, as well as the exceptional service from the attentive staff, including butlers. For a truly elevated experience, consider booking a room with a balcony for beautiful views, though be aware that some rooms may require refurbishment.
Rated above average for Cancun
Guest reviews
Excellent50%
Very good14%
Good13%
Fair8%
Poor15%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- Pets
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Massage
- Sauna
- Hot tub
Property amenities
- Café
- Arcade/Video games
- Nightclub
- Express check-in/check-out
For children
- Crib
- Childcare
- Playground
- Kids' club
Accessibility
- Wheelchair accessible
- Accessible travel path
- Accessible parking
Room amenities
- Bathtub
- Shower
- Ironing board
Sports facilities
- Volleyball
- Pool table
- Golf course
- Fitness
Hotel characteristics
- Family friendly
- LGBTQ+ friendly
Food and beverages
- All inclusive (upon inquiry)
Location
Distance from Hard Rock Hotel Cancun
Cancun Underwater Museum:7.9 km
Cancun:10.6 km
Cancun International Airport:11.9 km
Explore nearby attractions
Property info
Blvd. Kukulcan Km 14, 77500, Cancun, MexicoFrequently Asked Questions about Hard Rock Hotel Cancun
Is there a pool area at Hard Rock Hotel Cancun?
Yes, Hard Rock Hotel Cancun offers 2 pool areas.
Are pets allowed at Hard Rock Hotel Cancun?
Yes, Hard Rock Hotel Cancun has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Hard Rock Hotel Cancun?
Yes, Hard Rock Hotel Cancun provides Parking, Accessible parking for guests.
What time is check-in and check-out at Hard Rock Hotel Cancun?
Check-in at Hard Rock Hotel Cancun is available from: . Check-out time is by .
Where is Hard Rock Hotel Cancun located?
Hard Rock Hotel Cancun is located in Blvd. Kukulcan Km 14, 77500, Cancun, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
Among Top Rated Hotels in Cancun
- Solymar Cancun Beach ResortSelect dates to see exact prices
- Imperial Las PerlasSelect dates to see exact prices
- Ocean View Cancun ArenasSelect dates to see exact prices
- Bsea Cancun PlazaSelect dates to see exact prices
- Wyndham Grand Cancun All Inclusive Resort & VillasSelect dates to see exact prices
- Fairfield Inn & Suites by Marriott Cancun AirportSelect dates to see exact prices
- Beachscape Kin Ha Villas & SuitesSelect dates to see exact prices
- SLS CancunSelect dates to see exact prices
- Le Blanc Spa Resort Cancun - Adults Only - All-InclusiveSee prices from 8 sitesfromRM 4,087
